Home care agency · Chichester
Pathways of Hope
Illustrative photo, not of Pathways of Hope- Address
- Suite 2 and 3, Victoria Court, St. Pancras, Chichester, PO19 7GD
- Run by
- Pathways of Hope Ltd (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2020 (6 years)
- Registered manager
- Hilda Chehore, Itai Lorraine Mukwewa, Adebukola Adenike Otunuga
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10767157)
- Last CQC check
- 30 Jun 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care
More in Chichester: Home care in Chichester (41) · Best rated home care agencies in Chichester · Elderly care at home in Chichester · Physical disability care at home in Chichester · Learning disability care at home in Chichester · Live-in care in Chichester
CQC page for this service · CQC location ID 1-8317268432
Pathways of Hope at a glance
Pathways of Hope in Chichester is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Pathways of Hope Ltd. The service is registered to support adults of all ages and children and lists physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (June 2025). It is one of 41 CQC-registered home care agencies that have an office within 7 miles of Chichester; 26 of those are rated Good or Outstanding.
How it fits locally
There are 19 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Guardian Angel Carers Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (1 of the nearest 25).
5 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Chichester East ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Budgeting for this agency
We estimate visits from Pathways of Hope at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), West Sussex Council may pay part of the cost after a free care needs assessment.
The registered provider
Pathways of Hope is run by Pathways Of Hope Limited (company 10767157), incorporated in 2017, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, other residential care and other social work without accommodation.
Pathways of Hope Ltd runs 3 CQC-registered services across 3 council areas.
History with CQC
CQC registration dates from February 2020, so the service has been operating for around 6 years under its current registration.
CQC has published 5 overall ratings for it (2021–2025), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.
4 reports have been published for this location, most recently on 14 June 2023.
What inspectors found
- Not everyone who used the service received personal care.
- The assessment was carried out to assess improvements since the last inspection.
- Systems and processes were in place to mitigate the risk of harm to people and to protect them from abuse.
- Comments from people included, “I think they are amazing to be honest.
Inspected 4 May 2023; report published 14 June 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
Specialisms
As listed with the regulator.
CQC's scores in detail
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Pathways of Hope scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 20 January 2025, published 30 June 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
How its rating has changed
- Jun 2021
- Oct 2021
- Jan 2023
- Jun 2023
- Jun 2025
- Today Rating 1 year old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 14 June 2023
- CQC inspection report 21 January 2023
- CQC inspection report 28 October 2021
- CQC inspection report 17 June 2021
Location and local area
- Ward
- Chichester East
- Parliamentary constituency
- Chichester
- NHS area (integrated care board)
- NHS Surrey and Sussex Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in PO19 (14)
See the wider area · How to get there · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Reading Pathways of Hope's CQC ratings
Pathways of Hope has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 119 of the 147 other agencies in West Sussex that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Each area CQC checks
- Safe75% score135 of 148 in West Sussex
- Effective75% score137 of 148 in West Sussex
- Caring75% score139 of 148 in West Sussex
- Responsive75% score134 of 148 in West Sussex
- Well-led75% score120 of 148 in West Sussex
From CQC's latest report, published 30 June 2025. Under each rating: how many agencies in West Sussex share it.
Family reviews
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Where Pathways of Hope stands locally
- Rated Good. Across West Sussex, 94% of the 146 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (June 2025) is more recent than 73% of agency ratings in West Sussex.
- Registered with CQC in 2020: it has been registered longer than 52% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in West Sussex lists 6.
All figures compare it with other home care agencies in West Sussex; CQC register, Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Chichester, rated recently
- Home Instead Chichester & Bognor RegisSep 2026 · 1.1 miles
- The Apuldram CentreMar 2026 · 1.2 miles
- Bluebird Care (Chichester)Aug 2026 · 1.7 miles
Quick answers about Pathways of Hope
- What is Pathways of Hope's address?
- The agency's base is Suite 2 and 3, Victoria Court, St. Pancras, Chichester, PO19 7GD. Confirm that its carers travel to your area.
- Is Pathways of Hope registered with CQC?
- Pathways of Hope is on the CQC register as a home care agency (ID 1-8317268432) and was rated Good overall in June 2025.
- Does Pathways of Hope support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When was Pathways of Hope last inspected?
- Its current CQC rating dates from 30 June 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What type of care does Pathways of Hope provide?
- Its CQC registration covers homecare agencies, supported living. Ask Pathways of Hope how it would adapt if needs increase.
- Who runs Pathways of Hope?
- The registered provider is Pathways of Hope Ltd, according to CQC.
- How much does care from Pathways of Hope cost?
- We don't have published prices from Pathways of Hope yet. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). Get the quote in writing, including any extra charges.
- Is Pathways of Hope rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
More home care agencies nearby
In West Sussex
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.