Home care agency · Southampton

PBS4 U.K LIMITED

Rated Good by CQC Rating published 19 February 2020 Rating 6 years old
Previous provider's rating. CQC gave this rating when the service was run by a different provider. PBS4 U.K. Limited has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 6 years ago. CQC's last published rating for this service is from February 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of PBS4 U.K LIMITED
Address
Unit E, Bridgers Farm, Nursling Street, Nursling, Southampton, SO16 0YA
Run by
PBS4 U.K. Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
July 2024 (2 years)
Registered manager
Alana Carley Brooke
Company check
Active, trading since 2023 (3 years), accounts up to date (Companies House 15153954)
Last CQC check
19 Feb 2020
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-19553422802

About PBS4 U.K LIMITED

Registered with CQC as a home care agency, PBS4 U.K LIMITED is based in Southampton, run by PBS4 U.K. Limited. It supports adults of all ages, with registered specialisms in physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Good overall (February 2020), with Well-led rated Outstanding. It is one of 141 CQC-registered home care agencies that have an office within 7 miles of Totton; 61 of those are rated Good or Outstanding.

Strengths and weak spots in the ratings

Looking at the five areas: Well-led is rated Outstanding; 4 other areas are Good.

Across Hampshire, 17 of 227 rated agencies are Outstanding for Well-led (7%).

Outstanding ratings for a single area are uncommon; the Well-led section of the report gives examples of what inspectors saw.

Registered specialisms

From the CQC register; ask how each need is met in practice.

The local picture

There are 23 other agencies within 3 miles, 17 of them rated Good or Outstanding; the nearest is Grove Place Retirement Village, under 0.5 miles away.

12 of the 19 nearest rated agencies have a more recent rating than this one.

It sits in Chilworth, Nursling & Rownhams ward, classed by ONS as smaller rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.

CQC ratings, area by area

  • SafeGood201 of 227 in Hampshire
  • EffectiveGood213 of 227 in Hampshire
  • CaringGood200 of 227 in Hampshire
  • ResponsiveGood203 of 227 in Hampshire
  • Well-ledOutstanding17 of 227 in Hampshire

From CQC's latest report, published 19 February 2020. Under each rating: how many agencies in Hampshire share it; for example, 17 of 227 agencies in Hampshire rated Outstanding for Well-led.

What it may cost

We estimate visits from PBS4 U.K LIMITED at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

Hampshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Who runs it

PBS4 U.K LIMITED is run by Pbs4 U.k. Limited (company 15153954), incorporated in 2023.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.

How long it has been running

Registered in July 2024, it has 2 years on the CQC register.

CQC has published 2 overall ratings for it (2017–2020), starting at Good and staying Good every time.

At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The current rating was given to a previous provider; the present one has not yet been inspected here.

Past CQC ratings

  1. May 2017 Good
  2. Feb 2020 Good
  3. Today Rating 6 years old

Every overall rating on record for this location, earliest first.

Area and map

Ward
Chilworth, Nursling & Rownhams
Parliamentary constituency
Romsey and Southampton North
NHS integrated care board
NHS Hampshire and Isle of Wight Integrated Care Board
Area classification
Smaller rural · nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in SO16 (12)

Larger map · How to get there · Map © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.

Family reviews

No family has reviewed PBS4 U.K LIMITED on The Care Panel so far.

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How PBS4 U.K LIMITED compares

  • Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
  • Its rating (February 2020) is more recent than 38% of agency ratings in Hampshire.
  • Registered with CQC in 2024: it has been registered longer than 22% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Hampshire lists 5.

All figures compare it with other home care agencies in Hampshire; CQC register, Oct 2026.

Closest alternatives

Guides for families

Other home care agencies near Southampton with recent ratings

Frequently asked about PBS4 U.K LIMITED

Is PBS4 U.K LIMITED registered for dementia care?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
How recent is PBS4 U.K LIMITED's CQC rating?
19 February 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
Where is PBS4 U.K LIMITED?
Unit E, Bridgers Farm, Nursling Street, Nursling, Southampton, SO16 0YA. That is the office; visits happen in your own home, so confirm your area is covered.
Is PBS4 U.K LIMITED regulated by the Care Quality Commission?
PBS4 U.K LIMITED is on the CQC register as a home care agency (ID 1-19553422802) and was rated Good overall in February 2020.
How much does care from PBS4 U.K LIMITED cost?
We don't have published prices from PBS4 U.K LIMITED yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did PBS4 U.K LIMITED score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Outstanding. Safe and Well-led are the sections most worth your time.
What services is PBS4 U.K LIMITED registered for?
PBS4 U.K LIMITED is registered for homecare agencies. Ask which of these it provides at the moment.
Who runs PBS4 U.K LIMITED?
CQC lists PBS4 U.K. Limited as the provider responsible for PBS4 U.K LIMITED.

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