Home care agency · Gateshead
Perfect Care - Gateshead
Illustrative photo, not of Perfect Care - Gateshead- Address
- Design Works, Annexe Building, Room 102, William Street, Gateshead, NE10 0JP
- Run by
- Perfect Care Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2025 (1 year)
- Part of
- Clece Care Services
- Registered manager
- Suzzanne Kirtley
- Company check
- Active, trading since 2010 (15 years), accounts up to date (Companies House 07470626)
- Last CQC check
- 6 Dec 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care
More in Gateshead: Home care in Gateshead (154) · Best rated home care agencies in Gateshead · Dementia care at home in Gateshead · Elderly care at home in Gateshead · Physical disability care at home in Gateshead · Live-in care in Gateshead
See this service on the CQC website · CQC location ID 1-22057200251
About this agency
Registered with CQC as a home care agency, Perfect Care - Gateshead is based in Gateshead, run by Perfect Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions, sight or hearing loss and eating disorders.
Its latest CQC rating is Good overall (December 2022). Safe was rated Requires improvement. It is one of 154 CQC-registered home care agencies that have an office within 7 miles of Gateshead; 119 of those are rated Good or Outstanding.
The company behind Perfect Care - Gateshead
Perfect Care - Gateshead is run by Perfect Care Limited (company 07470626), incorporated in 2010, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Perfect Care Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
It trades under the Clece Care Services brand, which covers 48 services run by 10 registered providers.
Ratings over time
- Dec 2019
- Dec 2020
- Dec 2022
- Today Rating 3 years old
Published CQC ratings in date order.
Location and local area
- Ward
- Felling
- Council
- Gateshead Council · paying for care
- Parliamentary constituency
- Jarrow and Gateshead East
- NHS integrated care board
- NHS North East and North Cumbria Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in NE10 (9)
See the wider area · Get directions · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Specialisms
As listed with the regulator.
Each area CQC checks
- Safe3 of 35 in Gateshead
- Effective33 of 35 in Gateshead
- Caring32 of 35 in Gateshead
- Responsive34 of 35 in Gateshead
- Well-led32 of 35 in Gateshead
As rated by CQC, published 6 December 2022. Under each rating: how many agencies in Gateshead share it.
The ratings in context
For Perfect Care - Gateshead, Safe is rated below Good; 4 other areas are Good.
Across Gateshead, 3 of 35 rated agencies are Requires improvement for Safe (9%).
If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.
History with CQC
CQC registration dates from February 2025, so the service has been operating for around 1 year under its current registration.
CQC has published 3 overall ratings for it (2019–2022), starting at Requires improvement and improving to Good.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
This rating belongs to the former operator. The current provider has not had its own inspection here yet.
Budgeting for this agency
We estimate visits from Perfect Care - Gateshead at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Gateshead Council for a free care needs assessment.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Creative Support - Gateshead Service, under 0.5 miles away.
14 of the 22 nearest rated agencies have a more recent rating than this one.
It sits in Felling ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How Perfect Care - Gateshead compares
- Rated Good. Across Gateshead, 97% of the 35 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (December 2022) is more recent than 34% of agency ratings in Gateshead.
- Registered with CQC in 2025: it has been registered longer than 14% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Gateshead lists 7.
- Areas CQC rated below Good: Safe (9% of home care agencies in Gateshead are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Gateshead as at Oct 2026.
Nearby options
Guides for families
- Retirement homes, sheltered housing, extra care or a care home: which is right?
- Moving a parent into a care home: a guide to the first month
- Home nurse or private nurse at home: NHS district nurses, nursing agencies and costs
- How much does home care cost per hour in 2026?
- Jargon buster: care terms in plain English
Recently rated home care agencies near Gateshead
- Care4u OfficeApr 2025 · 0.9 miles
- Domiciliary Care and PRIME ServiceSep 2026 · 1.0 miles
- Living Well North LtdSep 2025 · 1.0 miles
Perfect Care - Gateshead questions answered
- Who runs Perfect Care - Gateshead?
- The registered provider is Perfect Care Limited, according to CQC.
- What services is Perfect Care - Gateshead registered for?
- Registration for Perfect Care - Gateshead covers: homecare agencies. Check which of these it offers today.
- How is Perfect Care - Gateshead rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What are Perfect Care - Gateshead's fees?
- Perfect Care - Gateshead has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Perfect Care - Gateshead a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-22057200251 and was rated Good overall in December 2022.
- Where is Perfect Care - Gateshead?
- Design Works, Annexe Building, Room 102, William Street, Gateshead, NE10 0JP. That is the office; visits happen in your own home, so confirm your area is covered.
- When was Perfect Care - Gateshead last inspected?
- The rating now shown was published on 6 December 2022, 3 years ago. Ask what has changed since then, for example in management or staffing.
- Is Perfect Care - Gateshead registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
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In Gateshead
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.