Home care agency · Cheltenham
Phemacare Ltd
Illustrative photo, not of Phemacare Ltd- Address
- Room 105, 1 Manchester Park, Cheltenham, GL51 9EJ
- Run by
- Phemacare Ltd (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2014 (12 years)
- Registered manager
- Morenikeji Babatunde Dawud
- Company check
- Active, trading since 2010 (15 years), accounts up to date (Companies House 07476916)
- Last CQC check
- 21 Mar 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Cheltenham: Home care in Cheltenham (61) · Best rated home care agencies in Cheltenham · Dementia care at home in Cheltenham · Elderly care at home in Cheltenham · Physical disability care at home in Cheltenham · Live-in care in Cheltenham
Open CQC's full report · CQC location ID 1-1607928970
The service in brief
Phemacare Ltd is a CQC-registered home care agency in Cheltenham. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
At its most recent rating, CQC judged it Good overall (March 2019). It is one of 61 CQC-registered home care agencies that have an office within 7 miles of Cheltenham; 40 of those are rated Good or Outstanding.
Ownership and company checks
Phemacare Ltd is run by Phemacare Ltd (company 07476916), incorporated in 2010, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Phemacare Ltd runs 3 CQC-registered services across 3 council areas; 1 of the 3 with a rating are Good or Outstanding (33%), against 88% for the same mix of services across England.
What the ratings tell you
All five areas CQC looks at are rated Good for Phemacare Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 82 of the 128 other agencies in Gloucestershire that CQC has rated.
Past CQC ratings
- Apr 2016
- Mar 2019
- Today Rating 7 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 21 March 2019
- CQC inspection report 2 April 2016
Map and area details
- Ward
- Swindon Village
- Parliamentary constituency
- Tewkesbury
- NHS integrated care board
- NHS Gloucestershire Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in GL51 (14)
See the wider area · Route planner · OpenStreetMap (ODbL)
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
History with CQC
CQC registration dates from September 2014, so the service has been operating for around 12 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The CQC website holds 2 reports for it, the latest from 21 March 2019.
Specialisms
From the CQC register; ask how each need is met in practice.
Ratings for safety, care and leadership
- Safe106 of 129 in Gloucestershire
- Effective116 of 129 in Gloucestershire
- Caring113 of 129 in Gloucestershire
- Responsive115 of 129 in Gloucestershire
- Well-led83 of 129 in Gloucestershire
From CQC's latest report, published 21 March 2019. Under each rating: how many agencies in Gloucestershire share it.
Budgeting for this agency
We estimate visits from Phemacare Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Gloucestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Key points from CQC's visit
- It provides personal care to people living in their own homes.
- Some of the people supported were living with a dementia type illness or had physical disabilities.
- People's experience of using this service: People received a good, personalised service.
- Most people and relatives told us they were happy with the support they received.
Inspected 12 February 2019; report published 21 March 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Safehands Recruitment Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (8 of the nearest 25); sight or hearing loss (8 of the nearest 25).
Every one of the 21 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Swindon Village ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Phemacare Ltd stands locally
- Rated Good. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
- Its rating (March 2019) is more recent than 12% of agency ratings in Gloucestershire.
- Registered with CQC in 2014: it has been registered longer than 84% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Gloucestershire lists 5.
Benchmarked against all CQC-registered home care agencies in Gloucestershire (Oct 2026).
Nearest home care agencies
Guides for families
Newer ratings near Cheltenham
- Raynsford Domiciliary CareMay 2025 · under 0.5 miles
- Your Life (Cheltenham)Sep 2026 · under 0.5 miles
- Merit Care LtdSep 2025 · 0.6 miles
What families ask about Phemacare Ltd
- Is Phemacare Ltd registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-1607928970 and was rated Good overall in March 2019.
- When was Phemacare Ltd last inspected?
- Its current CQC rating dates from 21 March 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- How did Phemacare Ltd score on each CQC key question?
- CQC rates five key questions. For Phemacare Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- Can Phemacare Ltd care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- What is Phemacare Ltd's address?
- Room 105, 1 Manchester Park, Cheltenham, GL51 9EJ. That is the office; visits happen in your own home, so confirm your area is covered.
- What type of care does Phemacare Ltd provide?
- Phemacare Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
- How much does care from Phemacare Ltd cost?
- No fee list from Phemacare Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Look further afield
In Gloucestershire
Your service? Put this badge on your website
This badge stays current with your CQC rating. Paste the code wherever you want it to show.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.