Home care agency · Bury

Platinum Care

Rated Good by CQC Rating published 2 August 2018 Rating 8 years old
Dormant service. CQC lists Platinum Care as registered but not currently providing care, so we don't pass enquiries to it. Contact the provider to check whether it has restarted.
Rated 8 years ago. CQC's last published rating for this service is from August 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of Platinum Care
Address
Bury Business Lodge, Imperial House, 79-81 Hornby Street, Bury, BL9 5BN
Run by
Platinum Plus Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
September 2014 (12 years)
Registered manager
Clare Maken
Company check
Active, trading since 2011 (15 years), accounts up to date (Companies House 07786176)
Last CQC check
2 Aug 2018
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

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Regulated activities on its registration: Personal care

More in Bury: Home care in Bury (196) · Best rated home care agencies in Bury · Dementia care at home in Bury · Elderly care at home in Bury · Physical disability care at home in Bury · Live-in care in Bury

Read the full CQC inspection report · CQC location ID 1-1539691964

The service in brief

Platinum Care in Bury is registered with the Care Quality Commission as a home care agency, run by Platinum Plus Care Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.

CQC rated it Good overall (August 2018). It is one of 196 CQC-registered home care agencies that have an office within 7 miles of Bury; 118 of those are rated Good or Outstanding.

How its rating has changed

  1. Nov 2015 Requires improvement
  2. Feb 2017 Good
  3. Aug 2018 Good
  4. Today Rating 8 years old

CQC rating timeline for this address.

Published inspection reports

Where it is

Ward
Moorside
Parliamentary constituency
Bury North
NHS planning area
NHS Greater Manchester Integrated Care Board
Type of area
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in BL9 (33)

See the wider area · Plan a journey · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Ownership and company checks

Platinum Care is run by Platinum Plus Care Limited (company 07786176), incorporated in 2011, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.

Track record

CQC registration dates from September 2014, so the service has been operating for around 12 years under its current registration.

CQC has published 3 overall ratings for it (2015–2018), starting at Requires improvement and improving to Good.

The rating is 8 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

There are 3 CQC reports on file for this address; the newest is from 2 August 2018.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Alexandra House - Bury, under 0.5 miles away.

14 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Moorside ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.

Registered specialisms

Taken from its CQC registration.

Costs to expect

We estimate visits from Platinum Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

Council help is possible below £23,250 in savings: ask Bury Council for a free care needs assessment.

Safe, effective, caring, responsive, well-led

  • SafeGood34 of 37 in Bury
  • EffectiveGood34 of 37 in Bury
  • CaringGood35 of 37 in Bury
  • ResponsiveGood35 of 37 in Bury
  • Well-ledGood34 of 37 in Bury

Source: CQC, published 2 August 2018. Under each rating: how many agencies in Bury share it.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 33 of the 36 other agencies in Bury that CQC has rated.

From the latest CQC inspection

  • It provides personal care to people living in their own houses and flats in the community.
  • Where they do we also take into account any wider social care provided.
  • A registered manager is a person who has registered with the Care Quality Commission to manage the service.
  • Like registered providers, they are 'registered persons'.

Inspected 22 June 2018; report published 2 August 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Bury, 95% of the 37 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (August 2018) is more recent than 5% of agency ratings in Bury.
  • Registered with CQC in 2014: it has been registered longer than 85% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Bury lists 5.

Compared with every CQC-registered home care agency in Bury. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Newer ratings near Bury

Questions about Platinum Care

How is Platinum Care rated for safety and leadership?
CQC rates five key questions. For Platinum Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What are Platinum Care's fees?
Platinum Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Who runs Platinum Care?
On CQC's register the provider is Platinum Plus Care Limited.
What type of care does Platinum Care provide?
Its CQC registration covers homecare agencies. Ask Platinum Care how it would adapt if needs increase.
How recent is Platinum Care's CQC rating?
The rating now shown was published on 2 August 2018, 8 years ago. Ask what has changed since then, for example in management or staffing.
Does Platinum Care support people with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Is Platinum Care regulated by the Care Quality Commission?
It is. The CQC register records Platinum Care as a home care agency, location ID 1-1539691964 and was rated Good overall in August 2018.
Where is Platinum Care based?
Its office is at Bury Business Lodge, Imperial House, 79-81 Hornby Street, Bury, BL9 5BN. Carers travel to people's homes, so check it covers your street.

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In Bury

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Platinum Care: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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