Home care agency · Northampton

Precious Hope Health and Home Care

Rated Good by CQC Rating published 19 April 2023 Rating 3 years old
A home carer helping an older man with his hair at home Illustrative photo, not of Precious Hope Health and Home Care
Address
Moulton Park Business Centre, Redhouse Road, Moulton Park Industrial Estate, Northampton, NN3 6AQ
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2014 (12 years)
Registered manager
Jeanette Carol Richards Sorina Imoh
Company check
Active, trading since 2011 (15 years), accounts up to date (Companies House 07651678)
Last CQC check
19 Apr 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered to provide: Personal care

CQC page for this service · CQC location ID 1-1427770831

An overview of Precious Hope Health and Home Care

Registered with CQC as a home care agency that also provides supported living, Precious Hope Health and Home Care is based in Northampton, run by Precious Hope Health & Home Care Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.

Its latest CQC rating is Good overall (April 2023). Well-led was rated Requires improvement. It is one of 150 CQC-registered home care agencies that have an office within 7 miles of Northampton; 56 of those are rated Good or Outstanding.

History with CQC

Precious Hope Health and Home Care has been registered with CQC since May 2014, about 12 years.

CQC has published 5 overall ratings for it (2016–2023), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.

No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

The CQC website holds 5 reports for it, the latest from 19 April 2023.

How its rating has changed

  1. Nov 2016 Requires improvement
  2. Dec 2017 Good
  3. Oct 2020 Requires improvement
  4. Nov 2021 Requires improvement
  5. Apr 2023 Good
  6. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

CQC documents

Area and map

Ward
Parklands
Parliamentary constituency
Northampton North
Local NHS (ICB)
NHS Northamptonshire Integrated Care Board
ONS area type
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in NN3 (51)

See the wider area · How to get there · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Budgeting for this agency

We estimate visits from Precious Hope Health and Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

With savings below £23,250, West Northamptonshire Council may contribute once it has carried out a free needs assessment.

What inspectors found

  • Improvements were required to the monitoring of the safety and quality of the service.
  • Day to day oversight was in place, however, monitoring of themes and trends to drive improvement were not in place.
  • People knew who to speak with if they had any complaint or concern.
  • There was a complaints procedure in place so any complaint would be dealt with appropriately.

Inspected 27 February 2023; report published 19 April 2023. From the regulator's own summary (Open Government Licence). Read the full report.

Who runs it

Precious Hope Health and Home Care is run by Precious Hope Health & Home Care Ltd (company 07651678), incorporated in 2011, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Precious Hope Health & Home Care Ltd runs 3 CQC-registered services across 3 council areas; 2 of the 3 with a rating are Good or Outstanding (67%), against 88% for the same mix of services across England.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Cherry Care Services Limited - Northampton, under 0.5 miles away.

4 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Parklands ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

Each area CQC checks

  • SafeGood62 of 97 in West Northamptonshire
  • EffectiveGood78 of 97 in West Northamptonshire
  • CaringGood85 of 97 in West Northamptonshire
  • ResponsiveGood78 of 97 in West Northamptonshire
  • Well-ledRequires improvement35 of 97 in West Northamptonshire

Source: CQC, published 19 April 2023. Under each rating: how many agencies in West Northamptonshire share it.

Who they support

From the CQC register; ask how each need is met in practice.

Strengths and weak spots in the ratings

Area by area, Well-led is rated below Good; 4 other areas are Good.

Across West Northamptonshire, 35 of 97 rated agencies are Requires improvement for Well-led (36%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Family reviews

No family has reviewed Precious Hope Health and Home Care on The Care Panel so far.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

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Precious Hope Health and Home Care against its area

  • Rated Good. Across West Northamptonshire, 68% of the 94 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (April 2023) is more recent than 63% of agency ratings in West Northamptonshire.
  • Registered with CQC in 2014: it has been registered longer than 92% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in West Northamptonshire lists 6.
  • Areas CQC rated below Good: Well-led (38% of home care agencies in West Northamptonshire are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in West Northamptonshire. Source: CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Similar home care agencies near Northampton, rated recently

Frequently asked about Precious Hope Health and Home Care

Can Precious Hope Health and Home Care care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
When was Precious Hope Health and Home Care last inspected?
The latest rating is dated 19 April 2023, 3 years ago; ask whether there have been changes since.
What is Precious Hope Health and Home Care's address?
Moulton Park Business Centre, Redhouse Road, Moulton Park Industrial Estate, Northampton, NN3 6AQ is the agency's office; check it serves your postcode.
Is Precious Hope Health and Home Care registered with CQC?
Yes. Precious Hope Health and Home Care is registered with the Care Quality Commission as a home care agency (location ID 1-1427770831) and was rated Good overall in April 2023.
How much does care from Precious Hope Health and Home Care cost?
Precious Hope Health and Home Care hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How did Precious Hope Health and Home Care score on each CQC key question?
CQC rates five key questions. For Precious Hope Health and Home Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
What kind of care can Precious Hope Health and Home Care offer?
CQC lists Precious Hope Health and Home Care under: homecare agencies, supported living. Check which of these it is actively providing now.
Who runs Precious Hope Health and Home Care?
On CQC's register the provider is Precious Hope Health & Home Care Ltd.

Agencies in neighbouring towns

In West Northamptonshire

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Precious Hope Health and Home Care: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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