Home care agency · Sheffield

Prelle Healthcare

Rated Good by CQC Rating published 9 February 2023 Rating 3 years old
A carer bringing tea to an older woman at home Illustrative photo, not of Prelle Healthcare
Address
Xmp offices, Starnhill Close, Sheffield, S35 9TG
Run by
Prelle Healthcare Limited (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2017 (9 years)
Registered manager
Michelle Julie Elliott
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10009567)
Last CQC check
9 Feb 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Personal care

Read the full CQC inspection report · CQC location ID 1-3750747379

An overview of Prelle Healthcare

Registered with CQC as a home care agency, Prelle Healthcare is based in Sheffield, run by Prelle Healthcare Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (February 2023). It is one of 126 CQC-registered home care agencies that have an office within 7 miles of Ecclesfield; 90 of those are rated Good or Outstanding.

The five key questions

  • SafeGood97 of 105 in Sheffield
  • EffectiveGood98 of 105 in Sheffield
  • CaringGood97 of 105 in Sheffield
  • ResponsiveGood97 of 105 in Sheffield
  • Well-ledGood88 of 105 in Sheffield

Source: CQC, published 9 February 2023. Under each rating: how many agencies in Sheffield share it.

Registered specialisms

Taken from its CQC registration.

Ownership and company checks

Prelle Healthcare is run by Prelle Healthcare Limited (company 10009567), incorporated in 2016, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other social work without accommodation.

Prelle Healthcare Limited runs 2 CQC-registered services across 2 council areas.

Rating history

  1. Aug 2018 Inadequate
  2. Jan 2019 Requires improvement
  3. Feb 2020 Good
  4. Apr 2021 Requires improvement
  5. Feb 2023 Good
  6. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

Reports on the CQC website

Map and area details

Ward
East Ecclesfield
Parliamentary constituency
Penistone and Stocksbridge
NHS integrated care board
NHS South Yorkshire Integrated Care Board
Setting
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in S35 (11)

View on OpenStreetMap · Plan a journey · © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.

How long it has been running

Registered in May 2017, it has 9 years on the CQC register.

CQC has published 5 overall ratings for it (2018–2023), starting at Inadequate; it has gone up 3 and down 1 time, and is now Good.

3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

5 reports have been published for this location, most recently on 9 February 2023.

What CQC's inspectors reported

  • Since our last inspection the registered manager had improved governance systems.
  • Audits were in place to help identify concerns and the registered manager took actions to address them.
  • However, the registered manager knew the service well and staff knew people well and therefore there was no impact on the service people received.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Inspected 13 January 2023; report published 9 February 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Optimum Healthcare Limited, under 0.5 miles away.

10 of the 19 nearest rated agencies have a more recent rating than this one.

It sits in East Ecclesfield ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.

What it may cost

We estimate visits from Prelle Healthcare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

People with savings under £23,250 may get help from Sheffield Council after a needs and financial assessment.

What the ratings tell you

All five areas CQC looks at are rated Good for Prelle Healthcare: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 87 of the 104 other agencies in Sheffield that CQC has rated.

Family reviews

No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

Looking at Prelle Healthcare for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Prelle Healthcare

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Rated Good. Across Sheffield, 96% of the 103 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (February 2023) is more recent than 45% of agency ratings in Sheffield.
  • Registered with CQC in 2017: it has been registered longer than 71% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Sheffield lists 6.

Benchmarked against all CQC-registered home care agencies in Sheffield (Oct 2026).

Also nearby

Guides for families

Similar home care agencies near Sheffield, rated recently

Frequently asked about Prelle Healthcare

How recent is Prelle Healthcare's CQC rating?
9 February 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
Is Prelle Healthcare registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is Prelle Healthcare a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-3750747379 and was rated Good overall in February 2023.
Where is Prelle Healthcare?
Xmp offices, Starnhill Close, Sheffield, S35 9TG is the agency's office; check it serves your postcode.
Is Prelle Healthcare rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does Prelle Healthcare charge?
Prelle Healthcare's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Who runs Prelle Healthcare?
Prelle Healthcare is run by Prelle Healthcare Limited, the registered provider on the CQC register.
What services is Prelle Healthcare registered for?
CQC lists Prelle Healthcare under: homecare agencies. Check which of these it is actively providing now.

Agencies in neighbouring towns

In Sheffield

Providers: display this rating on your own site

Prelle Healthcare: rated Good by CQC, on The Care Panel

This badge stays current with your CQC rating. Paste the code wherever you want it to show.

Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.

CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Sheffield.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.