Home care agency · Mansfield
Respectful Care
Top rated 2026 · one of the services in Nottinghamshire rated Outstanding by CQC
Illustrative photo, not of Respectful Care- Address
- Office 10, Park Road, Mansfield Woodhouse, Mansfield, NG19 8ER
- Run by
- Docmar Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2013 (12 years)
- Registered manager
- Keeley Riley
- Company check
- Active, trading since 2012 (14 years), accounts up to date (Companies House 08222670)
- Last CQC check
- 4 Jun 2025
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
More in Mansfield: Home care in Mansfield (70) · Best rated home care agencies in Mansfield · Dementia care at home in Mansfield · Elderly care at home in Mansfield · Physical disability care at home in Mansfield · Live-in care in Mansfield
Read the full CQC inspection report · CQC location ID 1-990959904
An overview of Respectful Care
Respectful Care in Mansfield is registered with the Care Quality Commission as a home care agency, run by Docmar Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and sight or hearing loss among its specialisms.
CQC rated it Outstanding overall (June 2025). It is one of 64 CQC-registered home care agencies that have an office within 7 miles of Mansfield Woodhouse; 36 of those are rated Good or Outstanding.
The company behind Respectful Care
Respectful Care is run by Docmar Limited (company 08222670), incorporated in 2012, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Likely fees
We estimate visits from Respectful Care at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Nottinghamshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Around Mansfield
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Mencap - Mansfield Domiciliary Care Agency, under 0.5 miles away.
8 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Vale ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.
Respectful Care over the years
Respectful Care has been registered with CQC since November 2013, about 12 years.
CQC has published 3 overall ratings for it (2016–2025), starting at Good and improving to Outstanding.
CQC lists 2 reports for this location, the latest dated 2 May 2019.
Who it can help
From the CQC register; ask how each need is met in practice.
Ratings for safety, care and leadership
- Safe94% score3 of 127 in Nottinghamshire
- Effective96% score4 of 127 in Nottinghamshire
- Caring100% score16 of 127 in Nottinghamshire
- Responsive93% score13 of 127 in Nottinghamshire
- Well-led96% score19 of 127 in Nottinghamshire
As rated by CQC, published 4 June 2025. Under each rating: how many agencies in Nottinghamshire share it; for example, 3 of 127 agencies in Nottinghamshire rated Outstanding for Safe.
The ratings in context
Looking at the five areas: Safe, Effective, Caring, Responsive and Well-led are rated Outstanding.
Across Nottinghamshire, 3 of 127 rated agencies are Outstanding for Safe (2%), while 4 of 127 rated agencies are Outstanding for Effective (3%), while 16 of 127 rated agencies are Outstanding for Caring (13%), while 13 of 127 rated agencies are Outstanding for Responsive (10%), while 19 of 127 rated agencies are Outstanding for Well-led (15%).
Under CQC's newer scoring, its strongest area is Caring at 100% and its lowest is Responsive at 93%, averaging 96% overall.
Outstanding ratings for a single area are uncommon; the Safe, Effective, Caring, Responsive and Well-led section of the report gives examples of what inspectors saw.
Scores behind the rating
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Respectful Care scores 96%.
Safe 94%
- Learning culture4 · Exceptional
- Safe systems, pathways and transitions3 · Good
- Safeguarding4 · Exceptional
- Involving people to manage risks4 · Exceptional
- Safe environments4 · Exceptional
- Safe and effective staffing4 · Exceptional
- Infection prevention and control3 · Good
- Medicines optimisation4 · Exceptional
Effective 96%
- Assessing needs4 · Exceptional
- Delivering evidence-based care and treatment4 · Exceptional
- How staff, teams and services work together4 · Exceptional
- Supporting people to live healthier lives4 · Exceptional
- Monitoring and improving outcomes4 · Exceptional
- Consent to care and treatment3 · Good
Caring 100%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals4 · Exceptional
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs4 · Exceptional
- Workforce wellbeing and enablement4 · Exceptional
Responsive 93%
- Person-centred Care4 · Exceptional
- Care provision, Integration and continuity3 · Good
- Providing Information4 · Exceptional
- Listening to and involving people4 · Exceptional
- Equity in access4 · Exceptional
- Equity in experiences and outcomes4 · Exceptional
- Planning for the future3 · Good
Well-led 96%
- Shared direction and culture4 · Exceptional
- Capable, compassionate and inclusive leaders4 · Exceptional
- Freedom to speak up4 · Exceptional
- Workforce equality, diversity and inclusion4 · Exceptional
- Governance, management and sustainability4 · Exceptional
- Partnerships and communities3 · Good
- Learning, improvement and innovation4 · Exceptional
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 13 January 2025, published 4 June 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Past CQC ratings
- Jun 2016
- May 2019
- Jun 2025
- Today Rating 1 year old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 2 May 2019
- CQC inspection report 23 June 2016
Finding it
- Ward
- Vale
- Parliamentary constituency
- Mansfield
- NHS integrated care board
- NHS Nottingham and Nottinghamshire Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in NG19 (14)
View on OpenStreetMap · Get directions · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
The inspection, summarised
- People gave excellent feedback about the provider and staff, with some describing care that went over and above what they expected.
- Inspectors found staff treated people with kindness and empathy, supported independence and dignity, and had the skills to meet diverse needs.
- The provider had clear policies to protect people from avoidable harm and abuse and assessed risks with people before care started.
- Every key question was rated Outstanding, and inspectors found a strong focus on continuous learning and improvement across the organisation.
Inspected 18 March 2025; report published 4 June 2025; supporting 96 people at the time; registered manager: Keeley Riley. Our plain-English summary of CQC's inspection report (Open Government Licence). Read the full report.
Family reviews
There are no reviews of Respectful Care yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Respectful Care against its area
- Rated Outstanding. Across Nottinghamshire, 90% of the 125 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (June 2025) is more recent than 71% of agency ratings in Nottinghamshire.
- Registered with CQC in 2013: it has been registered longer than 87% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Nottinghamshire lists 6.
Based on the CQC register for Nottinghamshire as at Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Mansfield
- One to One Support ServicesJun 2026 · 6.9 miles
- Aura Supported Living LtdJul 2026 · under 0.5 miles
- Jigsaw Homecare LtdNov 2025 · 0.6 miles
Respectful Care: common questions
- What are Respectful Care's fees?
- We don't have published prices from Respectful Care yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How is Respectful Care rated for safety and leadership?
- CQC rates five key questions. For Respectful Care: Safe: Outstanding; Effective: Outstanding; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led are the two to read first in the report.
- What type of care does Respectful Care provide?
- Registration for Respectful Care covers: homecare agencies. Check which of these it offers today.
- Who runs Respectful Care?
- Respectful Care is run by Docmar Limited, the registered provider on the CQC register.
- Can Respectful Care care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is Respectful Care's CQC rating?
- 4 June 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
- Where is Respectful Care?
- Office 10, Park Road, Mansfield Woodhouse, Mansfield, NG19 8ER. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Respectful Care regulated by the Care Quality Commission?
- Respectful Care is on the CQC register as a home care agency (ID 1-990959904) and was rated Outstanding overall in June 2025.
Home care in nearby towns
In Nottinghamshire
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.