Home care agency · Harlow
Restcare Limited
Illustrative photo, not of Restcare Limited- Address
- Office 4, Floor 2, Westgate House, Harlow, CM20 1YS
- Run by
- Restcare Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2021 (4 years)
- Registered manager
- Gloria Monday
- Company check
- Voluntary arrangement, trading since 2020 (5 years), accounts up to date, has insolvency history (Companies House 13020859)
- Last CQC check
- 19 Apr 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Harlow: Home care in Harlow (65) · Best rated home care agencies in Harlow · Dementia care at home in Harlow · Elderly care at home in Harlow · Physical disability care at home in Harlow · Live-in care in Harlow
Open CQC's full report · CQC location ID 1-11897008951
About this agency
Restcare Limited is a CQC-registered home care agency in Harlow. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (April 2023). It is one of 65 CQC-registered home care agencies that have an office within 7 miles of Harlow; 36 of those are rated Good or Outstanding.
The company behind Restcare Limited
Restcare Limited is run by Restcare Limited (company 13020859), incorporated in 2020, 1 year before this service registered with CQC.
At Companies House, the company is listed as voluntary arrangement, its accounts are filed on time, it has 1 active director and it has an insolvency history.
Its registered business activity is residential care for older and disabled people.
The five key questions
- Safe271 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led234 of 312 in Essex
Ratings from CQC's most recent report, published 19 April 2023. Under each rating: how many agencies in Essex share it.
How its rating has changed
- Apr 2023
- Today Rating 3 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 19 April 2023
Location and local area
- Ward
- Little Parndon & Town Centre
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harlow
- NHS planning area
- NHS Essex Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in CM20 (20)
Larger map · Route planner · Map © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Restcare Limited over the years
Registered in November 2021, it has 4 years on the CQC register.
There is a single overall rating on record, Good (April 2023).
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Key points from CQC's visit
- People told us they felt safe receiving care from Restcare Limited.
- People's safety had been maximised with the systems that were in place.
- Staff understood their responsibilities to identify and report any concerns.
- Staff were safely recruited and checks were carried out to make sure staff were suitable to work with people who needed care and support.
Inspected 28 February 2023; report published 19 April 2023. From the regulator's own summary (Open Government Licence). Read the full report.
Around Harlow
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Mabeline Services Ltd, under 0.5 miles away.
4 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Little Parndon & Town Centre ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
The ratings in context
All five areas CQC looks at are rated Good for Restcare Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.
Likely fees
We estimate visits from Restcare Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Essex Council for a free care needs assessment.
Registered specialisms
Taken from its CQC registration.
Family reviews
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Compared with other agencies locally
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (April 2023) is more recent than 65% of agency ratings in Essex.
- Registered with CQC in 2021: it has been registered longer than 46% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Essex lists 6.
All figures compare it with other home care agencies in Essex; CQC register, Oct 2026.
Closest alternatives
Guides for families
Other home care agencies near Harlow with recent ratings
- Care Just 4UNov 2024 · 1.0 miles
- Violet Care Agency LtdJun 2025 · 1.6 miles
- St Elizabeth's Domiciliary Care AgencyJul 2025 · 4.3 miles
What families ask about Restcare Limited
- Where is Restcare Limited?
- Office 4, Floor 2, Westgate House, Harlow, CM20 1YS. That is the office; visits happen in your own home, so confirm your area is covered.
- How much does care from Restcare Limited cost?
- We don't have published prices from Restcare Limited yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What services is Restcare Limited registered for?
- CQC lists Restcare Limited under: homecare agencies. Check which of these it is actively providing now.
- How recent is Restcare Limited's CQC rating?
- Its current CQC rating dates from 19 April 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Restcare Limited registered with CQC?
- Registered, yes: location 1-11897008951 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in April 2023.
- Does Restcare Limited support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How did Restcare Limited score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Compare other agencies nearby
In Essex
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.