Home care agency · Derby
Richmond Village Aston on Trent DCA
Illustrative photo, not of Richmond Village Aston on Trent DCA- Address
- Richmond Village Willow Park Way, Aston On Trent, Derby, DE72 2DF
- Run by
- Richmond Villages Operations Limited (19 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2017 (9 years)
- Part of
- BUPA Group
- Registered manager
- Gemma Ann Worton
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04779288)
- Last CQC check
- 2 Mar 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Care for adults under 65 at home in Derby · Live-in care in Derby
Full report at cqc.org.uk · CQC location ID 1-4057958019
An overview of Richmond Village Aston on Trent DCA
Richmond Village Aston on Trent DCA in Derby is registered with the Care Quality Commission as a home care agency, run by Richmond Villages Operations Limited. The service is registered to support adults of all ages and lists dementia among its specialisms.
CQC rated it Good overall (March 2026). It is one of 78 CQC-registered home care agencies that have an office within 7 miles of Castle Donington; 43 of those are rated Good or Outstanding.
How it fits locally
There are 7 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Independent Living Caring For You At Home, 1.6 miles away.
1 of the 15 nearest rated agencies has a more recent rating than this one.
It sits in Aston ward, classed by ONS as larger rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Budgeting for this agency
We estimate visits from Richmond Village Aston on Trent DCA at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Council help is possible below £23,250 in savings: ask Derbyshire Council for a free care needs assessment.
Scores behind the rating
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Richmond Village Aston on Trent DCA scores 77%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 85%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement4 · Exceptional
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 12 January 2026, published 2 March 2026, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Past CQC ratings
- Sep 2018
- Mar 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first.
CQC reports
- CQC inspection report 20 September 2018
Where it is
- Ward
- Aston
- Council
- Derbyshire County Council · paying for care
- Parliamentary constituency
- South Derbyshire
- Integrated care board
- NHS Derby and Derbyshire Integrated Care Board
- Setting
- Larger rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
Open the full map · Directions · Base map © OpenStreetMap
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
What the ratings tell you
All five areas CQC looks at are rated Good for Richmond Village Aston on Trent DCA: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 88 of the 107 other agencies in Derbyshire that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 85% and its lowest is Well-led at 75%, averaging 77% overall.
History with CQC
CQC registration dates from July 2017, so the service has been operating for around 9 years under its current registration.
CQC has published 2 overall ratings for it (2018–2026), starting at Good and staying Good every time.
Who it can help
Specialisms as registered with CQC.
Ratings for safety, care and leadership
- Safe75% score101 of 108 in Derbyshire
- Effective75% score101 of 108 in Derbyshire
- Caring85% score97 of 108 in Derbyshire
- Responsive75% score97 of 108 in Derbyshire
- Well-led75% score89 of 108 in Derbyshire
As rated by CQC, published 2 March 2026. Under each rating: how many agencies in Derbyshire share it.
What CQC's inspectors reported
- Not everyone who used the service received personal care.
- This is help with tasks related to personal care and/or support with eating and drinking.
- Where they do, we also consider any wider social care provided.
- One person said, “I am very happy with the staff; they do a good job and know what they are doing.” People were supported by staff to maintain their independence.
Inspected 15 August 2018; report published 20 September 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Ownership and company checks
Richmond Village Aston on Trent DCA is run by Richmond Villages Operations Limited (company 04779288), incorporated in 2003, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Richmond Villages Operations Limited runs 19 CQC-registered services across 7 council areas; 16 of the 19 with a rating are Good or Outstanding (84%), against 85% for the same mix of services across England.
2 of its services are in Derbyshire.
It trades under the BUPA Group brand, which covers 130 services run by 15 registered providers.
Family reviews
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Where Richmond Village Aston on Trent DCA stands locally
- Rated Good. Across Derbyshire, 96% of the 106 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (March 2026) is more recent than 81% of agency ratings in Derbyshire.
- Registered with CQC in 2017: it has been registered longer than 60% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Derbyshire lists 6.
Comparison set: every registered home care agency in Derbyshire, CQC data for Oct 2026.
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Guides for families
- The £23,250 rule: how the care means test works
- Can you avoid care home fees? What is legal and what is deprivation of assets
- Care home contracts: 10 terms to check before signing
- The NHS Continuing Healthcare checklist explained: the 11 areas and how it is scored
- Jargon buster: care terms in plain English
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Frequently asked about Richmond Village Aston on Trent DCA
- Can Richmond Village Aston on Trent DCA care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When was Richmond Village Aston on Trent DCA last inspected?
- Its current CQC rating dates from 2 March 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Where is Richmond Village Aston on Trent DCA?
- Its office is at Richmond Village Willow Park Way, Aston On Trent, Derby, DE72 2DF. Carers travel to people's homes, so check it covers your street.
- Is Richmond Village Aston on Trent DCA registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-4057958019 and was rated Good overall in March 2026.
- How much does Richmond Village Aston on Trent DCA charge?
- Richmond Village Aston on Trent DCA's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Richmond Village Aston on Trent DCA rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What services is Richmond Village Aston on Trent DCA registered for?
- Registration for Richmond Village Aston on Trent DCA covers: homecare agencies. Check which of these it offers today.
- Who is the registered provider for Richmond Village Aston on Trent DCA?
- Richmond Village Aston on Trent DCA is run by Richmond Villages Operations Limited, the registered provider on the CQC register.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.