Home care agency · Liverpool
Right at Home (Sefton)
Illustrative photo, not of Right at Home (Sefton)- Address
- Space Solutions Business Centre, Sefton Lane Industrial Estate, Liverpool, L31 8BX
- Run by
- My Care Choice Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2017 (9 years)
- Part of
- Right at Home
- Registered manager
- Shirley Wright
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10580882)
- Last CQC check
- 22 Nov 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Maghull: Home care in Maghull (85) · Best rated home care agencies in Maghull · Dementia care at home in Maghull · Elderly care at home in Maghull · Physical disability care at home in Maghull · Live-in care in Maghull
Open CQC's full report · CQC location ID 1-4021028890
About Right at Home (Sefton)
Right at Home (Sefton) in Liverpool is registered with the Care Quality Commission as a home care agency, run by My Care Choice Limited. The service is registered to support older people and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (November 2018), with Caring rated Outstanding. It is one of 85 CQC-registered home care agencies that have an office within 7 miles of Maghull; 57 of those are rated Good or Outstanding.
Who runs it
Right at Home (Sefton) is run by My Care Choice Limited (company 10580882), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
It trades under the Right at Home brand, which covers 53 services run by 46 registered providers.
Who they support
As listed with the regulator.
Strengths and weak spots in the ratings
Looking at the five areas: Caring is rated Outstanding; 4 other areas are Good.
Across Sefton, 4 of 38 rated agencies are Outstanding for Caring (11%).
Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.
Key points from CQC's visit
- The inspection took place on 18 and 19 September 2018 and was announced.
- Right at Home South Sefton operates as a franchise of Right at Home UK.
- It provides care and support to people in their own homes including; companionship, home help and personal care.
- Most of the people who use the service are older people, some of whom are living with dementia.
Inspected 19 September 2018; report published 22 November 2018; supporting 61 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Safe, effective, caring, responsive, well-led
- Safe34 of 38 in Sefton
- Effective36 of 38 in Sefton
- Caring4 of 38 in Sefton
- Responsive35 of 38 in Sefton
- Well-led30 of 38 in Sefton
Ratings from CQC's most recent report, published 22 November 2018. Under each rating: how many agencies in Sefton share it; for example, 4 of 38 agencies in Sefton rated Outstanding for Caring.
Track record
Registered in August 2017, it has 9 years on the CQC register.
One overall rating to date: Good, published November 2018.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Costs to expect
We estimate visits from Right at Home (Sefton) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Sefton Council may pay part of the cost after a free care needs assessment.
Choice nearby
There are 19 other agencies within 3 miles, 13 of them rated Good or Outstanding; the nearest is Whitehouse Care Ltd, under 0.5 miles away.
17 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Lydiate & Maghull West ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.
Earlier inspections
- Nov 2018
- Today Rating 7 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 22 November 2018
Map and area details
- Ward
- Lydiate & Maghull West
- Parliamentary constituency
- Sefton Central
- NHS area (integrated care board)
- NHS Cheshire and Merseyside Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in L31 (5)
Larger map · Route planner · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Family reviews
No family has reviewed Right at Home (Sefton) on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other agencies locally
- Rated Good. Across Sefton, 89% of the 38 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (November 2018) is more recent than 5% of agency ratings in Sefton.
- Registered with CQC in 2017: it has been registered longer than 58% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Sefton lists 6.
Based on the CQC register for Sefton as at Oct 2026.
Other agencies close by
Guides for families
Newer ratings near Maghull
- Outreach ServicesApr 2026 · 3.2 miles
- Aspirations Northwest AdultsOct 2025 · 3.0 miles
- Right at Home U.KJun 2026 · 4.3 miles
What families ask about Right at Home (Sefton)
- Who runs Right at Home (Sefton)?
- Right at Home (Sefton) is run by My Care Choice Limited, the registered provider on the CQC register.
- What services is Right at Home (Sefton) registered for?
- Right at Home (Sefton) is registered for homecare agencies. Ask which of these it provides at the moment.
- How did Right at Home (Sefton) score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What are Right at Home (Sefton)'s fees?
- Right at Home (Sefton)'s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Right at Home (Sefton) regulated by the Care Quality Commission?
- Registered, yes: location 1-4021028890 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in November 2018.
- Where is Right at Home (Sefton)?
- Space Solutions Business Centre, Sefton Lane Industrial Estate, Liverpool, L31 8BX is the agency's office; check it serves your postcode.
- When was Right at Home (Sefton) last inspected?
- The latest rating is dated 22 November 2018, 7 years ago; ask whether there have been changes since.
- Does Right at Home (Sefton) support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Look further afield
In Sefton
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.