Home care agency · Leeds
Roche Homecare (Community)
Illustrative photo, not of Roche Homecare (Community)- Address
- Unit 1, Manor Court, Manor Mill Lane, Leeds, LS11 8LQ
- Run by
- Roche Homecare Ltd (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported housing
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2022 (4 years)
- Registered manager
- Nicole Frances Moyser
- Company check
- Active, trading since 2022 (4 years), accounts up to date (Companies House 14033611)
- Last CQC check
- 14 Nov 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Leeds: Home care in Leeds (210) · Best rated home care agencies in Leeds · Dementia care at home in Leeds · Elderly care at home in Leeds · Physical disability care at home in Leeds · Live-in care in Leeds
Read the full CQC inspection report · CQC location ID 1-13409710214
Introducing Roche Homecare (Community)
Roche Homecare (Community) in Leeds is registered with the Care Quality Commission as a home care agency, run by Roche Homecare Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (November 2025). Safe and Well-led were rated Requires improvement. It is one of 163 CQC-registered home care agencies that have an office within 7 miles of Morley; 72 of those are rated Good or Outstanding.
From the latest CQC inspection
- People consistently said they felt safe and well cared for, and relatives trusted staff to respond well in emergencies.
- Inspectors found staff were proactive in promoting people's independence and choice in their daily care.
- Teamwork and open communication were strengths, and the service worked in partnership with health professionals.
- Feedback and complaints were encouraged and addressed, and no breaches of regulations were reported.
Inspected 3 October 2025; report published 14 November 2025; supporting 55 people at the time; registered manager: Nicole Frances Moyser. Summarised by us from CQC's published report (Open Government Licence). Read the full report.
Strengths and weak spots in the ratings
For Roche Homecare (Community), Safe and Well-led are rated below Good; 3 other areas are Good.
Across Leeds, 25 of 150 rated agencies are Requires improvement for Safe (17%), while 37 of 150 rated agencies are Requires improvement for Well-led (25%).
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
CQC ratings, area by area
- Safe75% score25 of 150 in Leeds
- Effective75% score132 of 150 in Leeds
- Caring75% score138 of 149 in Leeds
- Responsive75% score134 of 150 in Leeds
- Well-led75% score37 of 150 in Leeds
Ratings from CQC's most recent report, published 14 November 2025. Under each rating: how many agencies in Leeds share it.
Who it can help
Taken from its CQC registration.
Who runs it
Roche Homecare (Community) is run by Roche Homecare Limited (company 14033611), incorporated in 2022.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is medical nursing home activities and other residential care.
Roche Homecare Ltd runs 3 CQC-registered services across 2 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Costs to expect
We estimate visits from Roche Homecare (Community) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Leeds Council can help with costs for people with savings under £23,250, starting with a free assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Mental Health Accommodation Based Services - Cottingley Court, under 0.5 miles away.
4 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Beeston & Holbeck ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.
CQC's scores in detail
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Roche Homecare (Community) scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 3 October 2025, published 3 September 2025, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
How its rating has changed
- Oct 2016
- Jan 2018
- Oct 2018
- Jan 2024
- Sep 2025
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 12 January 2024
Map and area details
- Ward
- Beeston & Holbeck
- Council
- Leeds City Council · paying for care
- Parliamentary constituency
- Leeds South
- Integrated care board
- NHS West Yorkshire Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in LS11 (39)
Open the full map · Route planner · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Track record
Roche Homecare (Community) has been registered with CQC since October 2022, about 4 years.
CQC has published 6 overall ratings for it (2016–2025), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other agencies locally
- Rated Good. Across Leeds, 83% of the 143 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (November 2025) is more recent than 76% of agency ratings in Leeds.
- Registered with CQC in 2022: it has been registered longer than 45% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Leeds lists 5.
- Areas CQC rated below Good: Safe (18% of home care agencies in Leeds are also rated below Good here); Well-led (27% of home care agencies in Leeds are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Leeds; CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Leeds
- Be Caring LeedsNov 2024 · 2.1 miles
- Blossom Home Care Leeds & WakefieldNov 2024 · 1.3 miles
- Winserve Care ServicesJun 2025 · 1.3 miles
What families ask about Roche Homecare (Community)
- How much does Roche Homecare (Community) charge?
- We don't have published prices from Roche Homecare (Community) yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Roche Homecare (Community) score on each CQC key question?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What type of care does Roche Homecare (Community) provide?
- Roche Homecare (Community) is registered for homecare agencies, supported housing. Ask which of these it provides at the moment.
- Which provider runs Roche Homecare (Community)?
- Roche Homecare Ltd is the registered provider for Roche Homecare (Community).
- Does Roche Homecare (Community) support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When was Roche Homecare (Community) last inspected?
- Its current CQC rating dates from 14 November 2025. Ratings can be several years old; ask what has changed since, such as a new manager.
- Where is Roche Homecare (Community) based?
- Unit 1, Manor Court, Manor Mill Lane, Leeds, LS11 8LQ is the agency's office; check it serves your postcode.
- Is Roche Homecare (Community) registered with CQC?
- It is. The CQC register records Roche Homecare (Community) as a home care agency, location ID 1-13409710214 and was rated Good overall in November 2025.
More home care agencies nearby
In Leeds
Is this your service? Show your rating on your website
Paste this snippet into any page of your site; it keeps itself in step with your CQC rating.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.