Home care agency · Romford
Romford
Illustrative photo, not of Romford- Address
- 62-64 Western Road, Romford, RM1 3LP
- Run by
- Hospiva Care & Associates Agency Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2017 (9 years)
- Registered manager
- Yewande Olorunkemi Omobolanle Sogbetun
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10180436)
- Last CQC check
- 8 Jul 2021
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Havering: Home care in Havering (120) · Best rated home care agencies in Havering · Dementia care at home in Havering · Elderly care at home in Havering · Physical disability care at home in Havering · Live-in care in Havering
See this service on the CQC website · CQC location ID 1-3828148520
About Romford
Registered with CQC as a home care agency, Romford is based in Romford, run by Hospiva Care & Associates Agency Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.
Its latest CQC rating is Good overall (July 2021). It is one of 120 CQC-registered home care agencies that are based in the borough of Havering; 68 of those are rated Good or Outstanding.
How long it has been running
Romford has been registered with CQC since May 2017, about 9 years.
CQC has published 3 overall ratings for it (2018–2021), starting at Requires improvement and improving to Good.
5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 3 reports for it, the latest from 8 July 2021.
What CQC's inspectors reported
- Risk assessments had been carried out to ensure people received safe care.
- Pre-employment checks such as references had been sought to ensure staff were suitable to support people.
- Systems were in place to monitor staff time-keeping and prevent infections.
- Staff had completed essential training to perform their roles effectively.
Inspected 8 June 2021; report published 8 July 2021. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Who runs it
Romford is run by Hospiva Care & Associates Agency Ltd (company 10180436), incorporated in 2016, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Eveshel Care Limited, under 0.5 miles away.
10 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in St Edward's ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
Who the service is registered for
Specialisms as registered with CQC.
What it may cost
We estimate visits from Romford at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
With savings below £23,250, Havering Council may contribute once it has carried out a free needs assessment.
How its rating has changed
- May 2018
- May 2019
- Jul 2021
- Today Rating 5 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 8 July 2021
- CQC inspection report 30 May 2019
- CQC inspection report 18 May 2018
Where it is
- Ward
- St Edward's
- Parliamentary constituency
- Romford
- NHS area (integrated care board)
- NHS North East London Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in RM1 (28)
Open the full map · Plan a journey · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 64 of the 73 other agencies in Havering that CQC has rated.
Each area CQC checks
- Safe63 of 74 in Havering
- Effective66 of 74 in Havering
- Caring72 of 74 in Havering
- Responsive66 of 74 in Havering
- Well-led65 of 74 in Havering
From CQC's latest report, published 8 July 2021. Under each rating: how many agencies in Havering share it.
Family reviews
Nobody has reviewed Romford here yet. Have you used it? A short, honest review helps the next family decide.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Romford in local context
- Rated Good. Across Havering, 93% of the 73 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (July 2021) is more recent than 20% of agency ratings in Havering.
- Registered with CQC in 2017: it has been registered longer than 79% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Havering lists 6.
Benchmarked against all CQC-registered home care agencies in Havering (Oct 2026).
Nearest home care agencies
Guides for families
Other home care agencies near Havering with recent ratings
- Prestige Care & Support LtdJan 2026 · 0.6 miles
- Inna CareSep 2025 · 0.7 miles
- HomeFeb 2026 · 0.7 miles
Quick answers about Romford
- Is Romford rated well for safety?
- CQC rates five key questions. For Romford: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does Romford charge?
- Romford's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Who is the registered provider for Romford?
- On CQC's register the provider is Hospiva Care & Associates Agency Ltd.
- What services is Romford registered for?
- Romford is registered for homecare agencies. Ask which of these it provides at the moment.
- When was Romford last inspected?
- Its current CQC rating dates from 8 July 2021, 5 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Can Romford care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Romford regulated by the Care Quality Commission?
- It is. The CQC register records Romford as a home care agency, location ID 1-3828148520 and was rated Good overall in July 2021.
- What is Romford's address?
- The agency's base is 62-64 Western Road, Romford, RM1 3LP. Confirm that its carers travel to your area.
Home care in nearby towns
In Havering
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.