Home care agency · Milton Keynes

Source Complex Home Care LTD

Rated Good by CQC Rating published 9 November 2022 Rating 3 years old
A home carer helping an older man with his hair at home Illustrative photo, not of Source Complex Home Care LTD
Address
Unit 43, Milton Keynes Business Centre, Fox Hunter Drive, Linford Wood, Milton Keynes, MK14 6GD
Run by
Source Complex Home Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
July 2020 (6 years)
Registered manager
Morgan Ndalo Odhiambo
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10847337)
Last CQC check
9 Nov 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Personal care

Open CQC's full report · CQC location ID 1-8975314273

Introducing Source Complex Home Care LTD

Registered with CQC as a home care agency, Source Complex Home Care LTD is based in Milton Keynes, run by Source Complex Home Care Ltd. It supports adults under 65, with registered specialisms in learning disabilities.

Its latest CQC rating is Good overall (November 2022). It is one of 180 CQC-registered home care agencies that have an office within 7 miles of Milton Keynes; 76 of those are rated Good or Outstanding.

Key points from CQC's visit

  • Details of how to reduce risks to the person's safety were included in the person's care plan.
  • Quality assurance systems were in place to try to ensure the person was provided with a quality service.
  • The person and their relative were satisfied with the care that staff provided and with the management of the agency.
  • They said safe care was provided, with the person protected against abuse, neglect and discrimination.

Inspected 12 October 2022; report published 9 November 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Safe, effective, caring, responsive, well-led

  • SafeGood69 of 85 in Milton Keynes
  • EffectiveGood77 of 85 in Milton Keynes
  • CaringGood76 of 85 in Milton Keynes
  • ResponsiveGood74 of 85 in Milton Keynes
  • Well-ledGood68 of 85 in Milton Keynes

From CQC's latest report, published 9 November 2022. Under each rating: how many agencies in Milton Keynes share it.

The company behind Source Complex Home Care LTD

Source Complex Home Care LTD is run by Source Complex Home Care Ltd (company 10847337), incorporated in 2017, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care.

Past CQC ratings

  1. Nov 2022 Good
  2. Today Rating 3 years old

Every overall rating on record for this location, earliest first.

CQC reports

Finding it

Ward
Great Linford
Parliamentary constituency
Milton Keynes North
Integrated care board
NHS Central East Integrated Care Board
Type of area
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in MK14 (22)

Open the full map · Directions · Base map © OpenStreetMap

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Needs it is registered to meet

Registration details from CQC.

Track record

Registered in July 2020, it has 6 years on the CQC register.

CQC has rated it once overall, as Good, in November 2022.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

The ratings in context

All five areas CQC looks at are rated Good for Source Complex Home Care LTD: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 67 of the 84 other agencies in Milton Keynes that CQC has rated.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Precious Hope and Home Care Limited - Milton Keynes, under 0.5 miles away.

7 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Great Linford ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Costs to expect

We estimate visits from Source Complex Home Care LTD at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Council help is possible below £23,250 in savings: ask Milton Keynes Council for a free care needs assessment.

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Source Complex Home Care LTD against its area

  • Rated Good. Across Milton Keynes, 93% of the 81 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (November 2022) is more recent than 59% of agency ratings in Milton Keynes.
  • Registered with CQC in 2020: it has been registered longer than 64% of home care agencies in the area.
  • It lists 2 specialisms with CQC; the typical agency in Milton Keynes lists 6.

Benchmarked against all CQC-registered home care agencies in Milton Keynes (Oct 2026).

Also nearby

Guides for families

Other home care agencies near Milton Keynes with recent ratings

Source Complex Home Care LTD questions answered

What services is Source Complex Home Care LTD registered for?
Its CQC registration covers homecare agencies. Ask Source Complex Home Care LTD how it would adapt if needs increase.
Who runs Source Complex Home Care LTD?
CQC lists Source Complex Home Care Ltd as the provider responsible for Source Complex Home Care LTD.
What are Source Complex Home Care LTD's fees?
No fee list from Source Complex Home Care LTD has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Source Complex Home Care LTD rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
Where is Source Complex Home Care LTD based?
Unit 43, Milton Keynes Business Centre, Fox Hunter Drive, Linford Wood, Milton Keynes, MK14 6GD. That is the office; visits happen in your own home, so confirm your area is covered.
Is Source Complex Home Care LTD regulated by the Care Quality Commission?
It is. The CQC register records Source Complex Home Care LTD as a home care agency, location ID 1-8975314273 and was rated Good overall in November 2022.
Is Source Complex Home Care LTD registered for dementia care?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
When was Source Complex Home Care LTD last inspected?
The latest rating is dated 9 November 2022, 3 years ago; ask whether there have been changes since.

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