Home care agency · Okehampton
Springfields Community Care Limited
Illustrative photo, not of Springfields Community Care Limited- Address
- Springfields, Bridestowe, Okehampton, EX20 4ER
- Run by
- Springfields Community Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported housing, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Catherine Louise Prouse Kathryn Edwina Byrne
- Company check
- Active, trading since 2004 (22 years), accounts up to date (Companies House 05006793)
- Last CQC check
- 3 Jun 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Personal care
Open CQC's full report · CQC location ID 1-122856925
About this agency
Springfields Community Care Limited is a CQC-registered home care agency that also provides supported living in Okehampton, run by Springfields Community Care Ltd. Its CQC registration covers older people, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (June 2023).
The ratings in context
All five areas CQC looks at are rated Good for Springfields Community Care Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 93 of the 119 other agencies in Devon that CQC has rated.
Registered specialisms
As listed with the regulator.
The five key questions
- Safe107 of 120 in Devon
- Effective108 of 120 in Devon
- Caring94 of 120 in Devon
- Responsive106 of 120 in Devon
- Well-led94 of 120 in Devon
Ratings from CQC's most recent report, published 3 June 2023. Under each rating: how many agencies in Devon share it.
Costs to expect
We estimate visits from Springfields Community Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Devon Council for a free care needs assessment.
The company behind Springfields Community Care Limited
Springfields Community Care Limited is run by Springfields Community Care Ltd (company 05006793), incorporated in 2004, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other residential care.
Track record
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 4 overall ratings for it (2016–2023), starting at Good and staying Good every time.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
6 reports have been published for this location, most recently on 3 June 2023.
How its rating has changed
- May 2016
- Sep 2017
- Dec 2018
- Jun 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
CQC documents
- CQC inspection report 3 June 2023
- CQC inspection report 18 December 2018
- CQC inspection report 12 September 2017
- CQC inspection report 13 May 2016
- Inspection report 4 February 2014
- Inspection report 15 December 2012
Location and local area
- Ward
- Bridestowe
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- Torridge and Tavistock
- NHS planning area
- NHS Devon Integrated Care Board
- ONS area type
- Smaller rural; further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
View on OpenStreetMap · Get directions · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
What CQC's inspectors reported
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- People felt safe and supported by staff in their homes.
- I have no concerns at all." A relative commented, "We are extremely happy with the care and support my mother gets [from Springfields Community Care]." Staff demonstrated an understanding of what might constitute abuse and knew how to report any concerns they might have.
- People's individual risks were identified, and risk assessment reviews were carried out to identify ways to keep people safe.
Inspected 23 May 2023; report published 3 June 2023. From the regulator's own summary (Open Government Licence). Read the full report.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Quick answers about Springfields Community Care Limited
- What type of care does Springfields Community Care Limited provide?
- CQC lists Springfields Community Care Limited under: homecare agencies, supported housing, supported living. Check which of these it is actively providing now.
- Who runs Springfields Community Care Limited?
- CQC lists Springfields Community Care Ltd as the provider responsible for Springfields Community Care Limited.
- What are Springfields Community Care Limited's fees?
- Springfields Community Care Limited has not published its fees with us. Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Springfields Community Care Limited rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Where is Springfields Community Care Limited based?
- Springfields, Bridestowe, Okehampton, EX20 4ER. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Springfields Community Care Limited registered with CQC?
- Yes. Springfields Community Care Limited is registered with the Care Quality Commission as a home care agency (location ID 1-122856925) and was rated Good overall in June 2023.
- Can Springfields Community Care Limited care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is Springfields Community Care Limited's CQC rating?
- The rating now shown was published on 3 June 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
In Devon
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.