Home care agency · Batley

SureCare Batley & Wakefield

Rated Requires improvement by CQC Rating published 2 February 2023 Rating 3 years old
A carer talking with women in wheelchairs Illustrative photo, not of SureCare Batley & Wakefield
Address
Admiral House, Blakeridge Lane, Batley, WF17 8PD
Run by
Yorkshire Care Services Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2020 (6 years)
Registered manager
Jemma Louise Dunbar
Company check
Active, trading since 2019 (6 years), accounts up to date (Companies House 12328557)
Last CQC check
2 Feb 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Personal care

CQC page for this service · CQC location ID 1-9114923915

The service in brief

SureCare Batley & Wakefield in Batley is registered with the Care Quality Commission as a home care agency, run by Yorkshire Care Services Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (February 2023). Safe, Responsive and Well-led were rated Requires improvement. It is one of 71 CQC-registered home care agencies that have an office within 7 miles of Batley; 36 of those are rated Good or Outstanding.

Who it can help

Registration details from CQC.

The company behind SureCare Batley & Wakefield

SureCare Batley & Wakefield is run by Yorkshire Care Services Ltd (company 12328557), incorporated in 2019.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people and other residential care.

CQC ratings, area by area

  • SafeRequires improvement13 of 62 in Kirklees
  • EffectiveGood59 of 62 in Kirklees
  • CaringGood57 of 62 in Kirklees
  • ResponsiveRequires improvement3 of 62 in Kirklees
  • Well-ledRequires improvement12 of 62 in Kirklees

From CQC's latest report, published 2 February 2023. Under each rating: how many agencies in Kirklees share it.

Past CQC ratings

  1. Feb 2023 Requires improvement
  2. Today Rating 3 years old

The location's rating record from CQC, from first to latest.

Reports on the CQC website

Location and local area

Ward
Batley West
Parliamentary constituency
Dewsbury and Batley
NHS integrated care board
NHS West Yorkshire Integrated Care Board
Type of area
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in WF17 (13)

Bigger map · Get directions · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

The ratings in context

Area by area, Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.

Across Kirklees, 13 of 62 rated agencies are Requires improvement for Safe (21%), while 3 of 62 rated agencies are Requires improvement for Responsive (5%), while 12 of 62 rated agencies are Requires improvement for Well-led (19%).

The Safe, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Track record

SureCare Batley & Wakefield has been registered with CQC since June 2020, about 6 years.

Its only published overall rating so far is Requires improvement, from February 2023.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Care Angels (Batley) Limited, under 0.5 miles away.

10 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Batley West ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.

Costs to expect

We estimate visits from SureCare Batley & Wakefield at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Kirklees Council may contribute once it has carried out a free needs assessment.

Key points from CQC's visit

  • Systems to monitor people's calls was not effective.
  • People did not always receive their calls on time and for the length of time allocated.
  • Risk assessments and care plans were completed in line with people's needs, however accident and incident records contained conflicting information.
  • Quality monitoring systems were in place, but these were not effective.

Inspected 28 November 2022; report published 2 February 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Family reviews

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SureCare Batley & Wakefield against its area

  • Rated Requires improvement. Across Kirklees, 80% of the 61 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (February 2023) is more recent than 44% of agency ratings in Kirklees.
  • Registered with CQC in 2020: it has been registered longer than 47% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Kirklees lists 5.
  • Areas CQC rated below Good: Safe (21% of home care agencies in Kirklees are also rated below Good here); Responsive (5% of home care agencies in Kirklees are also rated below Good here); Well-led (20% of home care agencies in Kirklees are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Kirklees. Source: CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Batley: home care agencies inspected recently

Questions about SureCare Batley & Wakefield

Who runs SureCare Batley & Wakefield?
CQC lists Yorkshire Care Services Ltd as the provider responsible for SureCare Batley & Wakefield.
What kind of care can SureCare Batley & Wakefield offer?
Its CQC registration covers homecare agencies. Ask SureCare Batley & Wakefield how it would adapt if needs increase.
Is SureCare Batley & Wakefield rated well for safety?
CQC rates five key questions. For SureCare Batley & Wakefield: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How much does SureCare Batley & Wakefield charge?
We don't have published prices from SureCare Batley & Wakefield yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Is SureCare Batley & Wakefield regulated by the Care Quality Commission?
Yes. SureCare Batley & Wakefield is registered with the Care Quality Commission as a home care agency (location ID 1-9114923915) and was rated Requires improvement overall in February 2023.
What is SureCare Batley & Wakefield's address?
The agency works from Admiral House, Blakeridge Lane, Batley, WF17 8PD; ask which postcodes its carers cover.
When did CQC last rate SureCare Batley & Wakefield?
Its current CQC rating dates from 2 February 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can SureCare Batley & Wakefield care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

Home care in nearby towns

In Kirklees

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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