Home care agency · Doncaster
Surecare Doncaster Ltd
Illustrative photo, not of Surecare Doncaster Ltd- Address
- 7 Heather Court, Shaw Wood Way, Doncaster, DN2 5YL
- Run by
- Surecare (Doncaster) Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- September 2011 (15 years)
- Part of
- Surecare
- Registered manager
- Caron Oldreive
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06641917)
- Last CQC check
- 2 Oct 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care
More in Doncaster: Home care in Doncaster (57) · Best rated home care agencies in Doncaster · Elderly care at home in Doncaster · Physical disability care at home in Doncaster · Learning disability care at home in Doncaster · Live-in care in Doncaster
CQC page for this service · CQC location ID 1-286931524
About Surecare Doncaster Ltd
Surecare Doncaster Ltd is a CQC-registered home care agency in Doncaster, run by Surecare (Doncaster) Ltd. Its CQC registration covers older people and children, including people living with physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.
At its most recent rating, CQC judged it Good overall (October 2025). It is one of 57 CQC-registered home care agencies that have an office within 7 miles of Doncaster; 44 of those are rated Good or Outstanding.
How the scores break down
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Surecare Doncaster Ltd scores 74%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 28 August 2025, published 2 October 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Ratings over time
- May 2015
- Aug 2017
- Jul 2018
- Oct 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 20 July 2018
- CQC inspection report 18 August 2017
- CQC inspection report 14 May 2015
- Inspection report 13 March 2014
- Inspection report 29 November 2012
Area and map
- Ward
- Wheatley Hills & Intake
- Council
- City of Doncaster Council · paying for care
- Parliamentary constituency
- Doncaster Central
- NHS area (integrated care board)
- NHS South Yorkshire Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
View on OpenStreetMap · Plan a journey · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Who runs it
Surecare Doncaster Ltd is run by Surecare (doncaster) Ltd (company 06641917), incorporated in 2008, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
It trades under the Surecare brand, which covers 11 services run by 11 registered providers.
Surecare Doncaster Ltd over the years
Registered in September 2011, it has 15 years on the CQC register.
CQC has published 4 overall ratings for it (2015–2025), starting at Good; it has gone up 1 and down 1 time, and is now Good.
The CQC website holds 5 reports for it, the latest from 20 July 2018.
Likely fees
We estimate visits from Surecare Doncaster Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Doncaster Council can help with costs for people with savings under £23,250, starting with a free assessment.
The five key questions
- Safe72% score50 of 54 in Doncaster
- Effective75% score49 of 54 in Doncaster
- Caring75% score49 of 54 in Doncaster
- Responsive75% score47 of 54 in Doncaster
- Well-led75% score45 of 54 in Doncaster
Source: CQC, published 2 October 2025. Under each rating: how many agencies in Doncaster share it.
Around Doncaster
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Helping Hands Doncaster, under 0.5 miles away.
5 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Wheatley Hills & Intake ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 44 of the 53 other agencies in Doncaster that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 72%, averaging 74% overall.
From the latest CQC inspection
- Some people required support with their mental health, some were living with dementia, and some people had a learning disability.
- Not everyone using the service received personal care.
- Where they do, we also consider any wider social care provided.
- One person said, “Well it’s marvelous, I couldn’t ask for better.” Another person said, “It’s [the support] is brilliant really, I can’t fault it.” People and relatives were happy with the staff and told us they usually had regular staff which helped build a positive relationship where people trusted them.
Inspected 10 July 2018; report published 20 July 2018. From the regulator's own summary (Open Government Licence). Read the full report.
Who the service is registered for
Taken from its CQC registration.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Doncaster, 96% of the 54 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (October 2025) is more recent than 80% of agency ratings in Doncaster.
- Registered with CQC in 2011: it has been registered longer than 94% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Doncaster lists 6.
All figures compare it with other home care agencies in Doncaster; CQC register, Oct 2026.
Nearby options
Guides for families
Doncaster: home care agencies inspected recently
- Age UK DoncasterJun 2026 · 0.7 miles
- Caring Personal Assistants Ltd - Head OfficeFeb 2026 · 0.7 miles
- STEPSMay 2026 · 3.2 miles
Questions about Surecare Doncaster Ltd
- What are Surecare Doncaster Ltd's fees?
- Surecare Doncaster Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Surecare Doncaster Ltd rated well for safety?
- CQC rates five key questions. For Surecare Doncaster Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What type of care does Surecare Doncaster Ltd provide?
- Surecare Doncaster Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Which provider runs Surecare Doncaster Ltd?
- The registered provider is Surecare (Doncaster) Ltd, according to CQC.
- Does Surecare Doncaster Ltd support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When did CQC last rate Surecare Doncaster Ltd?
- The latest rating is dated 2 October 2025, 1 year ago; ask whether there have been changes since.
- Where is Surecare Doncaster Ltd?
- The agency works from 7 Heather Court, Shaw Wood Way, Doncaster, DN2 5YL; ask which postcodes its carers cover.
- Is Surecare Doncaster Ltd regulated by the Care Quality Commission?
- Surecare Doncaster Ltd is on the CQC register as a home care agency (ID 1-286931524) and was rated Good overall in October 2025.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.