Home care agency · Tunbridge Wells
TerraBlu Homecare
Illustrative photo, not of TerraBlu Homecare- Address
- 9 Calverley Park Crescent, Tunbridge Wells, TN1 2NB
- Run by
- Terrablu Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Julia Mead
- Company check
- Active, trading since 1999 (27 years), accounts up to date (Companies House 03786941)
- Last CQC check
- 23 Apr 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Royal Tunbridge Wells: Home care in Royal Tunbridge Wells (32) · Best rated home care agencies in Royal Tunbridge Wells · Dementia care at home in Royal Tunbridge Wells · Elderly care at home in Royal Tunbridge Wells · Physical disability care at home in Royal Tunbridge Wells · Live-in care in Royal Tunbridge Wells
CQC page for this service · CQC location ID 1-112047455
TerraBlu Homecare at a glance
TerraBlu Homecare is a CQC-registered home care agency in Tunbridge Wells, run by Terrablu Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Requires improvement overall (April 2022). Safe, Effective and Well-led were rated Requires improvement. It is one of 32 CQC-registered home care agencies that have an office within 7 miles of Royal Tunbridge Wells; 17 of those are rated Good or Outstanding.
Specialisms
Specialisms as registered with CQC.
Track record
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2022), starting at Good and falling to Requires improvement.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 5 CQC reports on file for this address; the newest is from 23 April 2022.
The registered provider
TerraBlu Homecare is run by Terrablu Limited (company 03786941), incorporated in 1999, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Costs to expect
We estimate visits from TerraBlu Homecare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.
From the latest CQC inspection
- Most people and relatives gave us positive feedback about their care and support.
- They told us, "They are very careful with me, I've never had an accident and I feel very safe with them"; "From the first phone call they have been brilliant"; "I know all my carers now and they are extremely good"; "We have a regular carer who is well trained and extremely good at her job and likes it.
- The management team were not aware of Right support, right care and right culture.
- Based on our review of safe and well-led, the service was not able to demonstrate how they were meeting some of the underpinning principles of Right support, right care, right culture.
Inspected 18 February 2022; report published 23 April 2022; supporting 40 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Choice nearby
There are 18 other agencies within 3 miles, 10 of them rated Good or Outstanding; the nearest is Helping Hands Tunbridge Wells, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (1 of the nearest 25).
10 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Park ward, classed by ONS as urban (further from a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Reading TerraBlu Homecare's CQC ratings
For TerraBlu Homecare, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Kent, 37 of 226 rated agencies are Requires improvement for Safe (16%), while 19 of 226 rated agencies are Requires improvement for Effective (8%), while 46 of 226 rated agencies are Requires improvement for Well-led (20%).
The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Safe, effective, caring, responsive, well-led
- Safe37 of 226 in Kent
- Effective19 of 226 in Kent
- Caring203 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led46 of 226 in Kent
Ratings from CQC's most recent report, published 23 April 2022. Under each rating: how many agencies in Kent share it.
Rating history
- Dec 2015
- Dec 2017
- Apr 2022
- Today Rating 4 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
CQC documents
- CQC inspection report 23 April 2022
- CQC inspection report 30 December 2017
- CQC inspection report 4 December 2015
- Inspection report 21 December 2013
- Inspection report 24 April 2013
Location and local area
- Ward
- Park
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Tunbridge Wells
- Integrated care board
- NHS Kent and Medway Integrated Care Board
- Urban or rural
- Urban; further from a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in TN1 (9)
See the wider area · How to get there · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
TerraBlu Homecare against its area
- Rated Requires improvement. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (April 2022) is more recent than 52% of agency ratings in Kent.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Kent lists 6.
- Areas CQC rated below Good: Safe (18% of home care agencies in Kent are also rated below Good here); Effective (9% of home care agencies in Kent are also rated below Good here); Well-led (23% of home care agencies in Kent are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Kent as at Oct 2026.
Also nearby
Guides for families
Recently rated home care agencies near Royal Tunbridge Wells
- Your Life (Tunbridge Wells)Sep 2026 · 0.6 miles
- Inspire Care Agencies LimitedMay 2025 · 3.7 miles
What families ask about TerraBlu Homecare
- Where is TerraBlu Homecare?
- The agency's base is 9 Calverley Park Crescent, Tunbridge Wells, TN1 2NB. Confirm that its carers travel to your area.
- Is TerraBlu Homecare registered with CQC?
- Registered, yes: location 1-112047455 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in April 2022.
- Does TerraBlu Homecare support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When did CQC last rate TerraBlu Homecare?
- 23 April 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
- What services is TerraBlu Homecare registered for?
- TerraBlu Homecare is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who runs TerraBlu Homecare?
- Terrablu Limited is the registered provider for TerraBlu Homecare.
- How much does TerraBlu Homecare charge?
- We don't have published prices from TerraBlu Homecare yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is TerraBlu Homecare rated for safety and leadership?
- CQC rates five key questions. For TerraBlu Homecare: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
Agencies in neighbouring towns
In Kent
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.