Home care agency · Uxbridge

Think Care Group Limited

Rated Good by CQC Rating published 23 November 2022 Rating 3 years old
A home carer helping an older man with his hair at home Illustrative photo, not of Think Care Group Limited
Address
Orega, 3rd Floor, Belmont House, Belmont Road, Uxbridge, UB8 1HE
Run by
Think Care Group Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2021 (5 years)
Registered manager
Emma Louise O'Brien
Company check
Active, trading since 1990 (36 years), accounts up to date (Companies House 02531754)
Last CQC check
23 Nov 2022
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate

Registered to provide: Personal care

Read the full CQC inspection report · CQC location ID 1-11146468347

An overview of Think Care Group Limited

Registered with CQC as a home care agency that also provides supported living, Think Care Group Limited is based in Uxbridge. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Good overall (November 2022), with Well-led rated Outstanding. It is one of 83 CQC-registered home care agencies that are based in the borough of Hillingdon; 56 of those are rated Good or Outstanding.

Reading Think Care Group Limited's CQC ratings

Area by area, Well-led is rated Outstanding; 4 other areas are Good.

Across Hillingdon, 2 of 58 rated agencies are Outstanding for Well-led (3%).

The report's Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

What CQC's inspectors reported

  • Relatives and health and social care professionals praised the staff, the service, and in particular the management of the service.
  • The registered manager was praised for her effectiveness, kindness and compassion in leading the service by relatives, professionals and staff.
  • Right Support: The service provided a range of support to people including personal care.
  • Staff were matched with people and families, taking into account their specific cultural and religious needs.

Inspected 4 October 2022; report published 23 November 2022; supporting 15 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Past CQC ratings

  1. Mar 2016 Requires improvement
  2. Feb 2017 Requires improvement
  3. Mar 2018 Good
  4. Nov 2022 Good
  5. Today Rating 3 years old

CQC rating timeline for this address.

CQC reports

The neighbourhood

Ward
Uxbridge
Parliamentary constituency
Uxbridge and South Ruislip
NHS planning area
NHS West and North London Integrated Care Board
Area classification
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in UB8 (19)

Open the full map · Get directions · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.

Safe, effective, caring, responsive, well-led

  • SafeGood55 of 58 in Hillingdon
  • EffectiveGood56 of 58 in Hillingdon
  • CaringGood55 of 58 in Hillingdon
  • ResponsiveGood56 of 58 in Hillingdon
  • Well-ledOutstanding2 of 58 in Hillingdon

Source: CQC, published 23 November 2022. Under each rating: how many agencies in Hillingdon share it; for example, 2 of 58 agencies in Hillingdon rated Outstanding for Well-led.

The registered provider

Think Care Group Limited is run by Think Care Group Limited (company 02531754), incorporated in 1990, 30 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

History with CQC

CQC registration dates from June 2021, so the service has been operating for around 5 years under its current registration.

CQC has published 4 overall ratings for it (2016–2022), starting at Requires improvement and improving to Good.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Budgeting for this agency

We estimate visits from Think Care Group Limited at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in arrangements here usually cost £1,620–£1,980 weekly.

If savings are under the upper limit (£23,250 in England), Hillingdon Council may pay part of the cost after a free care needs assessment.

Who it can help

Registration details from CQC.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is HTR Care and Recruitment Limited, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (8 of the nearest 25).

16 of the 20 nearest rated agencies have a more recent rating than this one.

It sits in Uxbridge ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Family reviews

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Think Care Group Limited against its area

  • Rated Good. Across Hillingdon, 100% of the 56 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (November 2022) is more recent than 30% of agency ratings in Hillingdon.
  • Registered with CQC in 2021: it has been registered longer than 51% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Hillingdon lists 6.

Benchmarked against all CQC-registered home care agencies in Hillingdon (Oct 2026).

Closest alternatives

Guides for families

Newer ratings near Hillingdon

Quick answers about Think Care Group Limited

What is Think Care Group Limited's address?
The agency's base is Orega, 3rd Floor, Belmont House, Belmont Road, Uxbridge, UB8 1HE. Confirm that its carers travel to your area.
What type of care does Think Care Group Limited provide?
Think Care Group Limited is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
How much does care from Think Care Group Limited cost?
No fee list from Think Care Group Limited has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Think Care Group Limited registered with CQC?
Yes. Think Care Group Limited is registered with the Care Quality Commission as a home care agency (location ID 1-11146468347) and was rated Good overall in November 2022.
When was Think Care Group Limited last inspected?
Its current CQC rating dates from 23 November 2022, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
How did Think Care Group Limited score on each CQC key question?
CQC rates five key questions. For Think Care Group Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Outstanding. Safe and Well-led are the sections most worth your time.
Can Think Care Group Limited care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.

Look further afield

In Hillingdon

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Think Care Group Limited: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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