Home care agency · Rochester
Tiger Lily Care
Illustrative photo, not of Tiger Lily Care- Address
- 3 Eden Road, High Halstow, Rochester, ME3 8ST
- Run by
- Tiger Lily Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2021 (5 years)
- Registered manager
- Sally Brimicombe
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12776746)
- Last CQC check
- 26 Jan 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Rochester: Home care in Rochester (145) · Best rated home care agencies in Rochester · Dementia care at home in Rochester · Physical disability care at home in Rochester · Mental health care at home in Rochester · Live-in care in Rochester
Read the full CQC inspection report · CQC location ID 1-10535404297
The service in brief
Tiger Lily Care is a CQC-registered home care agency in Rochester, run by Tiger Lily Care Ltd. Its registered specialisms include dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (January 2023). It is one of 160 CQC-registered home care agencies that have an office within 7 miles of Canvey Island; 88 of those are rated Good or Outstanding.
Tiger Lily Care over the years
CQC registration dates from March 2021, so the service has been operating for around 5 years under its current registration.
CQC has published 4 overall ratings for it (2018–2023), starting at Requires improvement and improving to Good.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Ratings over time
- May 2018
- Nov 2018
- Dec 2019
- Jan 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 26 January 2023
The neighbourhood
- Ward
- Hoo St Werburgh & High Halstow
- Council
- Medway Council · paying for care
- Parliamentary constituency
- Rochester and Strood
- NHS integrated care board
- NHS Kent and Medway Integrated Care Board
- Urban or rural
- Larger rural (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in ME3 (7)
View on OpenStreetMap · Plan a journey · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Around Rochester
There are 5 other agencies within 3 miles, 0 of them rated Good or Outstanding; the nearest is Comfort at Home Care, 1.7 miles away.
4 of the 8 nearest rated agencies have a more recent rating than this one.
It sits in Hoo St Werburgh & High Halstow ward, classed by ONS as larger rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Reading Tiger Lily Care's CQC ratings
Tiger Lily Care has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 30 of the 48 other agencies in Medway that CQC has rated.
Likely fees
We estimate visits from Tiger Lily Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Medway Council can help with costs for people with savings under £23,250, starting with a free assessment.
The five key questions
- Safe31 of 49 in Medway
- Effective36 of 49 in Medway
- Caring44 of 49 in Medway
- Responsive37 of 49 in Medway
- Well-led31 of 49 in Medway
CQC key question ratings, published 26 January 2023. Under each rating: how many agencies in Medway share it.
Specialisms
From the CQC register; ask how each need is met in practice.
The registered provider
Tiger Lily Care is run by Tiger Lily Care Ltd (company 12776746), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
From the latest CQC inspection
- Right Support: Staff supported people to live as independently as possible and be in control of their daily lives.
- People were provided with a choice in their decision-making and families were involved where people wished them to be.
- People's risks in relation to their care were managed and staff understood how to maintain people's independence whilst ensuring they were safe.
- There were sufficient staff to cover visits and people told us that staff were generally on time with no missed visits.
Inspected 29 November 2022; report published 26 January 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Tiger Lily Care against its area
- Rated Good. Across Medway, 65% of the 48 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (January 2023) is more recent than 54% of agency ratings in Medway.
- Registered with CQC in 2021: it has been registered longer than 63% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Medway lists 5.
Comparison set: every registered home care agency in Medway, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Rochester
- Azure CareDec 2025 · 2.5 miles
- Able Hands Healthcare LtdAug 2026 · 2.0 miles
- Platinum living careNov 2024 · 3.7 miles
Questions about Tiger Lily Care
- Can Tiger Lily Care care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When did CQC last rate Tiger Lily Care?
- The latest rating is dated 26 January 2023, 3 years ago; ask whether there have been changes since.
- What is Tiger Lily Care's address?
- 3 Eden Road, High Halstow, Rochester, ME3 8ST is the agency's office; check it serves your postcode.
- Is Tiger Lily Care registered with CQC?
- It is. The CQC register records Tiger Lily Care as a home care agency, location ID 1-10535404297 and was rated Good overall in January 2023.
- How much does care from Tiger Lily Care cost?
- Tiger Lily Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Tiger Lily Care rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What services is Tiger Lily Care registered for?
- Tiger Lily Care is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who is the registered provider for Tiger Lily Care?
- Tiger Lily Care Ltd is the registered provider for Tiger Lily Care.
Compare other agencies nearby
In Medway
Providers: display this rating on your own site
Copy this code into your website. The badge updates itself if your CQC rating changes.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.