Home care agency · Derby
Timeless Care Services Limited
Illustrative photo, not of Timeless Care Services Limited- Address
- 17 Myrtle Avenue, Mickleover, Derby, DE3 0HB
- Run by
- Timeless Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2022 (4 years)
- Registered manager
- Tarwinder Rana
- Company check
- Active, trading since 2018 (8 years), accounts up to date (Companies House 11292600)
- Last CQC check
- 3 Sep 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
See this service on the CQC website · CQC location ID 1-12375856702
An overview of Timeless Care Services Limited
Registered with CQC as a home care agency, Timeless Care Services Limited is based in Derby. It supports older people, with registered specialisms in dementia, physical disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (September 2026). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe75% score101 of 108 in Derbyshire
- Effective75% score101 of 108 in Derbyshire
- Caring75% score97 of 108 in Derbyshire
- Responsive79% score97 of 108 in Derbyshire
- Well-led75% score89 of 108 in Derbyshire
Ratings from CQC's most recent report, published 3 September 2026. Under each rating: how many agencies in Derbyshire share it.
Who runs it
Timeless Care Services Limited is run by Timeless Care Services Limited (company 11292600), incorporated in 2018, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Who they support
Taken from its CQC registration.
Scores behind the rating
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Timeless Care Services Limited scores 76%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 79%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people4 · Exceptional
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 2 August 2026, published 3 September 2026, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Past CQC ratings
- Jan 2020
- Sep 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first.
Map and area details
- Ward
- Etwall
- Council
- Derbyshire County Council · paying for care
- Parliamentary constituency
- South Derbyshire
- Integrated care board
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Smaller rural (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
Larger map · How to get there · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Nestcare Services Ltd, under 0.5 miles away.
Its rating is more recent than any of the 14 nearest rated agencies.
It sits in Etwall ward, classed by ONS as smaller rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Budgeting for this agency
We estimate visits from Timeless Care Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Derbyshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
What CQC's inspectors reported
- The provider also had the service user band of learning disabilities and autism however they were not supporting anyone with these needs at the time of this assessment.
- People were supported with their personal care needs to enable them to live in their own homes and promote their independence.
- Not everyone who used the service received the regulated activity of personal care.
- People benefited from how the service worked with other services to ensure they received joined up and safe care.
Taken from CQC's own findings (Open Government Licence). Read the full report.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Timeless Care Services Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 88 of the 107 other agencies in Derbyshire that CQC has rated.
Under CQC's newer scoring, its strongest area is Responsive at 79% and its lowest is Well-led at 75%, averaging 76% overall.
History with CQC
Timeless Care Services Limited has been registered with CQC since January 2022, about 4 years.
CQC has published 2 overall ratings for it (2020–2026), starting at Good and staying Good every time.
Family reviews
There are no reviews of Timeless Care Services Limited yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Timeless Care Services Limited stands locally
- Rated Good. Across Derbyshire, 96% of the 106 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (September 2026) is more recent than 96% of agency ratings in Derbyshire.
- Registered with CQC in 2022: it has been registered longer than 34% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Derbyshire lists 6.
All figures compare it with other home care agencies in Derbyshire; CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Derby with recent ratings
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Frequently asked about Timeless Care Services Limited
- Where is Timeless Care Services Limited?
- The agency's base is 17 Myrtle Avenue, Mickleover, Derby, DE3 0HB. Confirm that its carers travel to your area.
- What kind of care can Timeless Care Services Limited offer?
- Its CQC registration covers homecare agencies. Ask Timeless Care Services Limited how it would adapt if needs increase.
- How much does Timeless Care Services Limited charge?
- Timeless Care Services Limited hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Timeless Care Services Limited regulated by the Care Quality Commission?
- Registered, yes: location 1-12375856702 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in September 2026.
- How recent is Timeless Care Services Limited's CQC rating?
- Its current CQC rating dates from 3 September 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Timeless Care Services Limited rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- Can Timeless Care Services Limited care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
More home care agencies nearby
In Derbyshire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.