Home care agency · Milton Keynes

Verity Healthcare - Milton Keynes

Rated Requires improvement by CQC Rating published 2 July 2025 Rating 1 year old
Older people painting together at an activity session Illustrative photo, not of Verity Healthcare - Milton Keynes
Address
Gloucester House, 399 Silbury Boulevard, Milton Keynes, MK9 2AH
Run by
Verity Healthcare Limited (7 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2019 (7 years)
Registered manager
*
Company check
Active, trading since 2010 (15 years), accounts up to date (Companies House 07462140)
Last CQC check
2 Jul 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Personal care

Open CQC's full report · CQC location ID 1-7023742715

About Verity Healthcare - Milton Keynes

Verity Healthcare - Milton Keynes in Milton Keynes is registered with the Care Quality Commission as a home care agency, run by Verity Healthcare Limited. The service is registered to support adults of all ages and children and lists dementia, physical disabilities and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (July 2025). Safe and Well-led were rated Requires improvement. It is one of 180 CQC-registered home care agencies that have an office within 7 miles of Milton Keynes; 76 of those are rated Good or Outstanding.

Who runs it

Verity Healthcare - Milton Keynes is run by Verity Healthcare Limited (company 07462140), incorporated in 2010, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Verity Healthcare Limited runs 7 CQC-registered services across 7 council areas; 0 of the 3 with a rating are Good or Outstanding (0%), against 88% for the same mix of services across England.

Earlier inspections

  1. Mar 2022 Good
  2. Jul 2025 Requires Improvement
  3. Today Rating 1 year old

Published CQC ratings in date order. The latest rating is lower than the one before.

Inspection reports to read

Map and area details

Ward
Central Milton Keynes
Parliamentary constituency
Milton Keynes Central
Integrated care board
NHS Central East Integrated Care Board
Type of area
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in MK9 (30)

Open the full map · Plan a journey · Base map © OpenStreetMap

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.

What inspectors found

  • We found 2 breaches of legal regulations in relation to safe care and treatment and governance arrangements.
  • The provider did not effectively assess risks to people’s health and safety, as care plans and risk assessments in place for people were not always accurate.
  • Staff did not always have consistent guidance to ensure people were supported safely.
  • People felt safe and said they were involved in initial assessments and planning their care.

Inspected 4 March 2022; report published 15 March 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Specialisms

From the CQC register; ask how each need is met in practice.

How long it has been running

Verity Healthcare - Milton Keynes has been registered with CQC since June 2019, about 7 years.

CQC has published 2 overall ratings for it (2022–2025), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Expectation Care Limited, under 0.5 miles away.

1 of the 8 nearest rated agencies has a more recent rating than this one.

It sits in Central Milton Keynes ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Strengths and weak spots in the ratings

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Milton Keynes, 11 of 85 rated agencies are Requires improvement for Safe (13%), while 10 of 85 rated agencies are Requires improvement for Well-led (12%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

The five key questions

  • SafeRequires improvement11 of 85 in Milton Keynes
  • EffectiveGood77 of 85 in Milton Keynes
  • CaringGood76 of 85 in Milton Keynes
  • ResponsiveGood74 of 85 in Milton Keynes
  • Well-ledRequires improvement10 of 85 in Milton Keynes

Ratings from CQC's most recent report, published 2 July 2025. Under each rating: how many agencies in Milton Keynes share it.

What it may cost

We estimate visits from Verity Healthcare - Milton Keynes at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

With savings below £23,250, Milton Keynes Council may contribute once it has carried out a free needs assessment.

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Verity Healthcare - Milton Keynes against its area

  • Rated Requires improvement. Across Milton Keynes, 93% of the 81 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (July 2025) is more recent than 95% of agency ratings in Milton Keynes.
  • Registered with CQC in 2019: it has been registered longer than 68% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Milton Keynes lists 6.
  • Areas CQC rated below Good: Safe (12% of home care agencies in Milton Keynes are also rated below Good here); Well-led (12% of home care agencies in Milton Keynes are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Milton Keynes. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Milton Keynes: home care agencies inspected recently

Frequently asked about Verity Healthcare - Milton Keynes

Does Verity Healthcare - Milton Keynes support people with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
How recent is Verity Healthcare - Milton Keynes's CQC rating?
The latest rating is dated 2 July 2025, 1 year ago; ask whether there have been changes since.
Where is Verity Healthcare - Milton Keynes based?
The agency works from Gloucester House, 399 Silbury Boulevard, Milton Keynes, MK9 2AH; ask which postcodes its carers cover.
Is Verity Healthcare - Milton Keynes regulated by the Care Quality Commission?
Verity Healthcare - Milton Keynes is on the CQC register as a home care agency (ID 1-7023742715) and was rated Requires improvement overall in July 2025.
How much does Verity Healthcare - Milton Keynes charge?
Verity Healthcare - Milton Keynes's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Is Verity Healthcare - Milton Keynes rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
What type of care does Verity Healthcare - Milton Keynes provide?
Registration for Verity Healthcare - Milton Keynes covers: homecare agencies. Check which of these it offers today.
Who runs Verity Healthcare - Milton Keynes?
Verity Healthcare Limited is the registered provider for Verity Healthcare - Milton Keynes.

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