Home care agency · Coalville

Village Homecare

Rated Good by CQC Rating published 3 August 2023 Rating 3 years old
An older couple playing a stacking game at a table Illustrative photo, not of Village Homecare
Address
119 Belvoir Road, Coalville, LE67 3PH
Run by
Village Homecare Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2014 (12 years)
Registered manager
Jill Marie Gray
Company check
Active, trading since 2012 (14 years), accounts up to date (Companies House 08186168)
Last CQC check
3 Aug 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Personal care

More in Coalville: Home care in Coalville (20) · Best rated home care agencies in Coalville · Dementia care at home in Coalville · Elderly care at home in Coalville · Physical disability care at home in Coalville · Live-in care in Coalville

Read the full CQC inspection report · CQC location ID 1-1315513290

About Village Homecare

Village Homecare in Coalville is registered with the Care Quality Commission as a home care agency, run by Village Homecare Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.

CQC rated it Good overall (August 2023). It is one of 20 CQC-registered home care agencies that have an office within 7 miles of Coalville; 13 of those are rated Good or Outstanding.

Reading Village Homecare's CQC ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 78 of the 118 other agencies in Leicestershire that CQC has rated.

How its rating has changed

  1. Sep 2015 Requires improvement
  2. Nov 2016 Good
  3. Aug 2019 Requires improvement
  4. Aug 2023 Good
  5. Today Rating 3 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

CQC documents

The neighbourhood

Ward
Snibston South
Parliamentary constituency
North West Leicestershire
NHS planning area
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Setting
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in LE67 (7)

Open the full map · Directions · OpenStreetMap (ODbL)

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

Around Coalville

There are 6 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is No Place Like Home Midlands Ltd, under 0.5 miles away.

3 of the 12 nearest rated agencies have a more recent rating than this one.

It sits in Snibston South ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.

The registered provider

Village Homecare is run by Village Homecare Limited (company 08186168), incorporated in 2012, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities.

Safe, effective, caring, responsive, well-led

  • SafeGood87 of 119 in Leicestershire
  • EffectiveGood96 of 118 in Leicestershire
  • CaringGood100 of 118 in Leicestershire
  • ResponsiveGood97 of 118 in Leicestershire
  • Well-ledGood79 of 119 in Leicestershire

From CQC's latest report, published 3 August 2023. Under each rating: how many agencies in Leicestershire share it.

Likely fees

We estimate visits from Village Homecare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

With savings below £23,250, Leicestershire Council may contribute once it has carried out a free needs assessment.

From the latest CQC inspection

  • Timely calls were not always in place to provide people with the personal care they needed.
  • Quality assurance systems were in place to measure whether people were provided with a quality service, though needed more detail to ensure all relevant care provision was checked.
  • The registered manager followed up these issues swiftly.
  • Safe recruitment practices were in place to ensure only suitable staff worked at the service.

Inspected 5 July 2023; report published 3 August 2023. From the regulator's own summary (Open Government Licence). Read the full report.

Village Homecare over the years

CQC registration dates from March 2014, so the service has been operating for around 12 years under its current registration.

CQC has published 4 overall ratings for it (2015–2023), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

4 reports have been published for this location, most recently on 3 August 2023.

Family reviews

Nobody has reviewed Village Homecare here yet. Have you used it? A short, honest review helps the next family decide.

Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.

Looking at Village Homecare for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Village Homecare

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

How Village Homecare compares

  • Rated Good. Across Leicestershire, 84% of the 112 rated home care agencies are Good or Outstanding and 8 are Outstanding.
  • Its rating (August 2023) is more recent than 67% of agency ratings in Leicestershire.
  • Registered with CQC in 2014: it has been registered longer than 83% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Leicestershire lists 6.

Compared with every CQC-registered home care agency in Leicestershire. Source: CQC register, Oct 2026.

Closest alternatives

Guides for families

Coalville: home care agencies inspected recently

What families ask about Village Homecare

Is Village Homecare rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What are Village Homecare's fees?
We don't have published prices from Village Homecare yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Who runs Village Homecare?
Village Homecare Limited is the registered provider for Village Homecare.
What kind of care can Village Homecare offer?
Village Homecare is registered for homecare agencies. Ask which of these it provides at the moment.
How recent is Village Homecare's CQC rating?
The rating now shown was published on 3 August 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
Does Village Homecare support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is Village Homecare registered with CQC?
It is. The CQC register records Village Homecare as a home care agency, location ID 1-1315513290 and was rated Good overall in August 2023.
Where is Village Homecare based?
The agency works from 119 Belvoir Road, Coalville, LE67 3PH; ask which postcodes its carers cover.

More home care agencies nearby

In Leicestershire

Providers: display this rating on your own site

Village Homecare: rated Good by CQC, on The Care Panel

Add this HTML to your website. When CQC updates your rating, the badge changes automatically.

Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.

Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Coalville.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.

Cookie settings