Home care agency · Ware
Walfinch Welwyn & Bishop's Stortford
Illustrative photo, not of Walfinch Welwyn & Bishop's Stortford- Address
- High Oak Business Centre, 15-17 Gentlemen’s Field, Westmill Road, Ware, SG12 0EF
- Run by
- Salyx Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2022 (4 years)
- Registered manager
- Susan Ruth Peate
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12907459)
- Last CQC check
- 26 May 2023
- Typical fees Estimated
- £27–£33 an hour for visiting care, weekdays; live-in £1,300–£1,590 a week. Estimate only (Walfinch branches publish rates below the national median), from published local rates. How we estimate
Licensed by CQC for: Personal care · Treatment of disease, disorder or injury
More in Ware: Home care in Ware (60) · Best rated home care agencies in Ware · Dementia care at home in Ware · Elderly care at home in Ware · Physical disability care at home in Ware · Live-in care in Ware
Open CQC's full report · CQC location ID 1-12480406569
About this agency
Walfinch Welwyn & Bishop's Stortford in Ware is registered with the Care Quality Commission as a home care agency, run by Salyx Care Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (May 2023). It is one of 60 CQC-registered home care agencies that have an office within 7 miles of Ware; 38 of those are rated Good or Outstanding.
Past CQC ratings
- May 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 26 May 2023
The neighbourhood
- Ward
- Ware Rural
- Parliamentary constituency
- North East Hertfordshire
- Integrated care board
- NHS Central East Integrated Care Board
- Area classification
- Smaller rural · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in SG12 (5)
Bigger map · Route planner · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.
How long it has been running
Registered in March 2022, it has 4 years on the CQC register.
Its only published overall rating so far is Good, from May 2023.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Specialisms
Registration details from CQC.
From the latest CQC inspection
- People felt safe and protected from avoidable harm because staff knew how to identify and report any concerns relating to the risk of abuse.
- Risks to people's health, safety and well-being were assessed and measures were developed to remove or reduce the risks.
- People were supported by a staff team who had been safely recruited.
- Staff received appropriate training and had their competency assessed to help ensure they were sufficiently skilled and knowledgeable to safely administer medicines.
Inspected 24 April 2023; report published 26 May 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
What it may cost
We estimate visits from Walfinch Welwyn & Bishop's Stortford at £27–£33 an hour (visiting care, weekdays), based on published prices in the region (Walfinch branches publish rates below the national median). As an example, an hour each morning and a 30-minute evening call comes to about £320 a week.
Live-in arrangements here usually cost £1,300–£1,590 weekly.
Hertfordshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Safe, effective, caring, responsive, well-led
- Safe164 of 196 in Hertfordshire
- Effective173 of 196 in Hertfordshire
- Caring172 of 196 in Hertfordshire
- Responsive172 of 196 in Hertfordshire
- Well-led138 of 196 in Hertfordshire
As rated by CQC, published 26 May 2023. Under each rating: how many agencies in Hertfordshire share it.
The registered provider
Walfinch Welwyn & Bishop's Stortford is run by Salyx Care Limited (company 12907459), incorporated in 2020, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
The local picture
There are 10 other agencies within 3 miles, 8 of them rated Good or Outstanding; the nearest is Caremark East Hertfordshire and Broxbourne, 0.9 miles away.
4 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Ware Rural ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Reading Walfinch Welwyn & Bishop's Stortford's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.
Family reviews
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Walfinch Welwyn & Bishop's Stortford in local context
- Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (May 2023) is more recent than 74% of agency ratings in Hertfordshire.
- Registered with CQC in 2022: it has been registered longer than 41% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Hertfordshire lists 5.
All figures compare it with other home care agencies in Hertfordshire; CQC register, Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Ware, rated recently
- Bluebird Care (East Hertfordshire)May 2025 · 1.8 miles
- St Elizabeth's Domiciliary Care AgencyJul 2025 · 5.2 miles
- Care Just 4UNov 2024 · 6.5 miles
Questions about Walfinch Welwyn & Bishop's Stortford
- How much does care from Walfinch Welwyn & Bishop's Stortford cost?
- Walfinch Welwyn & Bishop's Stortford has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How did Walfinch Welwyn & Bishop's Stortford score on each CQC key question?
- CQC rates five key questions. For Walfinch Welwyn & Bishop's Stortford: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What kind of care can Walfinch Welwyn & Bishop's Stortford offer?
- Registration for Walfinch Welwyn & Bishop's Stortford covers: homecare agencies. Check which of these it offers today.
- Which provider runs Walfinch Welwyn & Bishop's Stortford?
- The registered provider is Salyx Care Limited, according to CQC.
- Is Walfinch Welwyn & Bishop's Stortford registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When was Walfinch Welwyn & Bishop's Stortford last inspected?
- The rating now shown was published on 26 May 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
- Where is Walfinch Welwyn & Bishop's Stortford based?
- High Oak Business Centre, 15-17 Gentlemen’s Field, Westmill Road, Ware, SG12 0EF is the agency's office; check it serves your postcode.
- Is Walfinch Welwyn & Bishop's Stortford registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-12480406569 and was rated Good overall in May 2023.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.