Home care agency · Taunton
Way Ahead Care LTD
Illustrative photo, not of Way Ahead Care LTD- Address
- Ground Floor Wellington House, Queen Street, Taunton, TA1 3UF
- Run by
- Way Ahead Community Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported housing, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2024 (2 years)
- Registered manager
- Claire Charlotte Mahoney
- Company check
- Active, trading since 1995 (31 years), accounts up to date (Companies House 03116636)
- Last CQC check
- 8 Apr 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Taunton: Home care in Taunton (44) · Best rated home care agencies in Taunton · Dementia care at home in Taunton · Elderly care at home in Taunton · Physical disability care at home in Taunton · Live-in care in Taunton
Read the full CQC inspection report · CQC location ID 1-18389544886
An overview of Way Ahead Care LTD
Registered with CQC as a home care agency that also provides supported living, Way Ahead Care LTD is based in Taunton, run by Way Ahead Community Services Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
Its latest CQC rating is Good overall (April 2025). It is one of 44 CQC-registered home care agencies that have an office within 7 miles of Taunton; 26 of those are rated Good or Outstanding.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 74 of the 91 other agencies in Somerset that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Key points from CQC's visit
- This assessment took place between 14 February 2025 and 7 March 2025.
- It provides personal care to people living in their own houses and flats in the community and specialist housing.
- Way Ahead Care provides a service to younger and older adults living with dementia, physical disabilities, learning disabilities. autism, poor mental health, sensory impairment or people who misuse drugs and alcohol.
- They said they felt the service was safe and they were happy with the care and support provided.
Quoted from the CQC report summary, Open Government Licence. Read the full report.
Way Ahead Care LTD over the years
CQC registration dates from January 2024, so the service has been operating for around 2 years under its current registration.
CQC has published 3 overall ratings for it (2018–2025), starting at Good and staying Good every time.
CQC's scores in detail
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Way Ahead Care LTD scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 30 January 2025, published 8 April 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Rating history
- Jul 2018
- May 2023
- Apr 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest.
Where it is
- Ward
- Taunton East
- Council
- Somerset Council · paying for care
- Parliamentary constituency
- Taunton and Wellington
- NHS integrated care board
- NHS Somerset Integrated Care Board
- Urban or rural
- Urban; further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in TA1 (35)
Open the full map · How to get there · Base map © OpenStreetMap
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Likely fees
We estimate visits from Way Ahead Care LTD at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
With savings below £23,250, Somerset Council may contribute once it has carried out a free needs assessment.
Around Taunton
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Somerset Care Community (Taunton Deane), under 0.5 miles away.
5 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Taunton East ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Somerset ICB.
Ownership and company checks
Way Ahead Care LTD is run by Way Ahead Community Services Ltd (company 03116636), incorporated in 1995, 28 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Specialisms
Registration details from CQC.
Ratings for safety, care and leadership
- Safe75% score86 of 92 in Somerset
- Effective75% score85 of 91 in Somerset
- Caring75% score82 of 91 in Somerset
- Responsive75% score81 of 91 in Somerset
- Well-led75% score75 of 92 in Somerset
As rated by CQC, published 8 April 2025. Under each rating: how many agencies in Somerset share it.
Family reviews
No family has reviewed Way Ahead Care LTD on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Way Ahead Care LTD stands locally
- Rated Good. Across Somerset, 94% of the 90 rated home care agencies are Good or Outstanding and 7 are Outstanding.
- Its rating (April 2025) is more recent than 72% of agency ratings in Somerset.
- Registered with CQC in 2024: it has been registered longer than 30% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Somerset lists 5.
Based on the CQC register for Somerset as at Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Taunton, rated recently
- MJ Home Care Staffing LimitedJul 2026 · under 0.5 miles
- Churchview Care Services (Taunton)Jul 2026 · under 0.5 miles
- Your Life (Taunton)May 2025 · under 0.5 miles
What families ask about Way Ahead Care LTD
- What kind of care can Way Ahead Care LTD offer?
- Registration for Way Ahead Care LTD covers: homecare agencies, supported housing, supported living. Check which of these it offers today.
- Which provider runs Way Ahead Care LTD?
- CQC lists Way Ahead Community Services Ltd as the provider responsible for Way Ahead Care LTD.
- How much does Way Ahead Care LTD charge?
- Way Ahead Care LTD hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Way Ahead Care LTD score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What is Way Ahead Care LTD's address?
- Ground Floor Wellington House, Queen Street, Taunton, TA1 3UF is the agency's office; check it serves your postcode.
- Is Way Ahead Care LTD regulated by the Care Quality Commission?
- Registered, yes: location 1-18389544886 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in April 2025.
- Can Way Ahead Care LTD care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is Way Ahead Care LTD's CQC rating?
- The rating now shown was published on 8 April 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
Agencies in neighbouring towns
In Somerset
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.