Home care agency · Horley
Westvale Home Care Ltd
Illustrative photo, not of Westvale Home Care Ltd- Address
- 2 Central Parade, Second Floor Offices, 101 Victoria Road, Horley, RH6 7PH
- Run by
- Westvale Home Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2019 (6 years)
- Registered manager
- Claire Louise Abbott
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 12140412)
- Last CQC check
- 16 Jul 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Regulated activities on its registration: Personal care
More in Horley: Home care in Horley (96) · Best rated home care agencies in Horley · Dementia care at home in Horley · Elderly care at home in Horley · Physical disability care at home in Horley · Live-in care in Horley
See this service on the CQC website · CQC location ID 1-7903814095
About Westvale Home Care Ltd
Registered with CQC as a home care agency, Westvale Home Care Ltd is based in Horley. It supports older people, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (July 2021). It is one of 96 CQC-registered home care agencies that have an office within 7 miles of Horley; 57 of those are rated Good or Outstanding.
The registered provider
Westvale Home Care Ltd is run by Westvale Home Care Ltd (company 12140412), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
What CQC's inspectors reported
- People told us they felt safe being supported by Westvale Home Care.
- There were enough staff in place to meet people's needs.
- People were safeguarded against the risk of abuse and supported by consistent staff who understood their needs well.
- The registered manager carried out detailed assessments of people's needs before support started and staff received appropriate training and supervision for their role.
Inspected 9 June 2021; report published 16 July 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
Ratings for safety, care and leadership
- Safe199 of 223 in Surrey
- Effective203 of 223 in Surrey
- Caring191 of 223 in Surrey
- Responsive196 of 223 in Surrey
- Well-led170 of 223 in Surrey
From CQC's latest report, published 16 July 2021. Under each rating: how many agencies in Surrey share it.
Reading Westvale Home Care Ltd's CQC ratings
All five areas CQC looks at are rated Good for Westvale Home Care Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 169 of the 222 other agencies in Surrey that CQC has rated.
Registered specialisms
From the CQC register; ask how each need is met in practice.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Helping Hands Horley, under 0.5 miles away.
12 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Horley Central & South ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
What it may cost
We estimate visits from Westvale Home Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Surrey Council for a free care needs assessment.
How long it has been running
Registered in November 2019, it has 6 years on the CQC register.
Its only published overall rating so far is Good, from July 2021.
5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Rating history
- Jul 2021
- Today Rating 5 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 16 July 2021
Location and local area
- Ward
- Horley Central & South
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Dorking and Horley
- NHS integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in RH6 (9)
Larger map · Route planner · OpenStreetMap (ODbL)
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Family reviews
No family has reviewed Westvale Home Care Ltd on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Where Westvale Home Care Ltd stands locally
- Rated Good. Across Surrey, 93% of the 214 rated home care agencies are Good or Outstanding and 16 are Outstanding.
- Its rating (July 2021) is more recent than 29% of agency ratings in Surrey.
- Registered with CQC in 2019: it has been registered longer than 52% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Surrey lists 6.
Comparison set: every registered home care agency in Surrey, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Horley
- Assist Care Group - SurreyOct 2026 · 6.4 miles
- Helping Hands HorleyJun 2026 · under 0.5 miles
- Elite Healthcare SolutionsMar 2026 · 0.5 miles
Frequently asked about Westvale Home Care Ltd
- Where is Westvale Home Care Ltd?
- The agency's base is 2 Central Parade, Second Floor Offices, 101 Victoria Road, Horley, RH6 7PH. Confirm that its carers travel to your area.
- How much does Westvale Home Care Ltd charge?
- Westvale Home Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- What type of care does Westvale Home Care Ltd provide?
- Westvale Home Care Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- When was Westvale Home Care Ltd last inspected?
- The latest rating is dated 16 July 2021, 5 years ago; ask whether there have been changes since.
- Is Westvale Home Care Ltd registered with CQC?
- Yes. Westvale Home Care Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-7903814095) and was rated Good overall in July 2021.
- Is Westvale Home Care Ltd registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Westvale Home Care Ltd rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.