Home care agency · Solihull
White Doves
Illustrative photo, not of White Doves- Address
- 2445 Stratford Road, Hockley Heath, Solihull, B94 6NN
- Run by
- Aspects Care Limited (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2013 (12 years)
- Registered manager
- Dawn Louise Brookes
- Company check
- Active, trading since 2004 (21 years), accounts up to date (Companies House 05294303)
- Last CQC check
- 9 Sep 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
More in Solihull: Home care in Solihull (113) · Best rated home care agencies in Solihull · Dementia care at home in Solihull · Elderly care at home in Solihull · Physical disability care at home in Solihull · Live-in care in Solihull
CQC page for this service · CQC location ID 1-1070803341
About this agency
Registered with CQC as a home care agency that also provides supported living, White Doves is based in Solihull, run by Aspects Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (September 2026). It is one of 39 CQC-registered home care agencies that have an office within 7 miles of Dorridge; 29 of those are rated Good or Outstanding.
How it fits locally
There are 9 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Dixon Dunn Care Solihull Limited, under 0.5 miles away.
Its rating is more recent than any of the 19 nearest rated agencies.
It sits in Dorridge & Hockley Heath ward, classed by ONS as larger rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.
Needs it is registered to meet
As listed with the regulator.
Budgeting for this agency
We estimate visits from White Doves at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Council help is possible below £23,250 in savings: ask Solihull Council for a free care needs assessment.
The five key questions
- Safe75% score34 of 40 in Solihull
- Effective71% score38 of 40 in Solihull
- Caring75% score39 of 40 in Solihull
- Responsive75% score38 of 40 in Solihull
- Well-led75% score30 of 40 in Solihull
CQC key question ratings, published 9 September 2026. Under each rating: how many agencies in Solihull share it.
History with CQC
Registered in December 2013, it has 12 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2026), starting at Good and staying Good every time.
CQC lists 2 reports for this location, the latest dated 31 October 2017.
The ratings in context
White Doves has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 29 of the 39 other agencies in Solihull that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Effective at 71%, averaging 74% overall.
Detailed scores
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, White Doves scores 74%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 71%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 27 July 2026, published 9 September 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Past CQC ratings
- Oct 2015
- Oct 2017
- Sep 2026
- Today Rated in the last 12 months
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 31 October 2017
- CQC inspection report 26 October 2015
The neighbourhood
- Ward
- Dorridge & Hockley Heath
- Parliamentary constituency
- Meriden and Solihull East
- Integrated care board
- NHS Birmingham and Solihull Integrated Care Board
- Type of area
- Larger rural; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
Open the full map · Directions · Map © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Key points from CQC's visit
- About the service This service is a supported living service.
- Who the service is for This service supports adults over the age of 18, people with dementia, mental health conditions, physical disabilities, sensory impairments, learning disabilities and autistic people.
- Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.
- People consistently described feeling safe, supported and happy living at the service.
Inspected 25 September 2017; report published 31 October 2017; supporting 24 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
The company behind White Doves
White Doves is run by Aspects Care Limited (company 05294303), incorporated in 2004, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Aspects Care Limited runs 3 CQC-registered services across 3 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Family reviews
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White Doves against its area
- Rated Good. Across Solihull, 88% of the 40 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (September 2026) is more recent than 95% of agency ratings in Solihull.
- Registered with CQC in 2013: it has been registered longer than 82% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Solihull lists 6.
Compared with every CQC-registered home care agency in Solihull. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Recently rated home care agencies near Solihull
- Dixon Dunn Care Solihull LimitedJun 2026 · 1.3 miles
- Advance Healthcare- Trinity ApartmentsJun 2026 · 4.2 miles
- Care ServicesSep 2026 · 4.4 miles
White Doves questions answered
- How much does care from White Doves cost?
- White Doves's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is White Doves rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What services is White Doves registered for?
- CQC lists White Doves under: homecare agencies, supported living. Check which of these it is actively providing now.
- Who is the registered provider for White Doves?
- Aspects Care Limited is the registered provider for White Doves.
- Is White Doves registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is White Doves's CQC rating?
- The rating now shown was published on 9 September 2026. Ask what has changed since then, for example in management or staffing.
- What is White Doves's address?
- The agency works from 2445 Stratford Road, Hockley Heath, Solihull, B94 6NN; ask which postcodes its carers cover.
- Is White Doves registered with CQC?
- It is. The CQC register records White Doves as a home care agency, location ID 1-1070803341 and was rated Good overall in September 2026.
Agencies in neighbouring towns
In Solihull
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.