Home care agency · Preston
Willows Home Care Ltd
Illustrative photo, not of Willows Home Care Ltd- Address
- 30a Liverpool Road, Penwortham, Preston, PR1 0DQ
- Run by
- Willows Home Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2019 (7 years)
- Registered manager
- Charlotte Ann Wright
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10299395)
- Last CQC check
- 27 May 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Preston: Home care in Preston (89) · Best rated home care agencies in Preston · Dementia care at home in Preston · Elderly care at home in Preston · Physical disability care at home in Preston · Live-in care in Preston
See this service on the CQC website · CQC location ID 1-6755733873
Willows Home Care Ltd at a glance
Willows Home Care Ltd is a CQC-registered home care agency in Preston. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (May 2023). It is one of 92 CQC-registered home care agencies that have an office within 7 miles of Penwortham; 53 of those are rated Good or Outstanding.
From the latest CQC inspection
- People received compassionate care from committed and caring staff.
- The registered manager used a system to match people they supported with staff which helped ensure compatibility and consistency.
- People achieved good outcomes as a result of the care they received.
- People were supported to pursue their aspirations and to achieve a quality of life that met their expectations.
Inspected 18 May 2023; report published 27 May 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
Reading Willows Home Care Ltd's CQC ratings
Willows Home Care Ltd has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 190 of the 211 other agencies in Lancashire that CQC has rated.
Needs it is registered to meet
As listed with the regulator.
Around Preston
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is All Aspects Health and Social Care, under 0.5 miles away.
3 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Howick & Priory ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.
Safe, effective, caring, responsive, well-led
- Safe194 of 212 in Lancashire
- Effective204 of 212 in Lancashire
- Caring199 of 212 in Lancashire
- Responsive197 of 212 in Lancashire
- Well-led191 of 212 in Lancashire
Ratings from CQC's most recent report, published 27 May 2023. Under each rating: how many agencies in Lancashire share it.
Likely fees
We estimate visits from Willows Home Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Lancashire Council can help with costs for people with savings under £23,250, starting with a free assessment.
The registered provider
Willows Home Care Ltd is run by Willows Home Care Ltd (company 10299395), incorporated in 2016, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Willows Home Care Ltd over the years
Registered in April 2019, it has 7 years on the CQC register.
So far CQC has published one overall rating: Good, in May 2023.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Past CQC ratings
- May 2023
- Today Rating 3 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 27 May 2023
Location and local area
- Ward
- Howick & Priory
- Council
- Lancashire County Council · paying for care
- Parliamentary constituency
- South Ribble
- Integrated care board
- NHS Lancashire and South Cumbria Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Home care in PR1 (25)
Open the full map · Route planner · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Family reviews
Nobody has reviewed Willows Home Care Ltd here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Willows Home Care Ltd stands locally
- Rated Good. Across Lancashire, 97% of the 211 rated home care agencies are Good or Outstanding and 10 are Outstanding.
- Its rating (May 2023) is more recent than 69% of agency ratings in Lancashire.
- Registered with CQC in 2019: it has been registered longer than 54% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Lancashire lists 5.
Benchmarked against all CQC-registered home care agencies in Lancashire (Oct 2026).
Other agencies close by
Guides for families
Recently rated home care agencies near Preston
- Dalesview Partnership Supported LivingMay 2025 · 4.2 miles
- Routes Healthcare PrestonMay 2025 · 1.4 miles
- Executive Connect LimitedJun 2025 · 1.5 miles
What families ask about Willows Home Care Ltd
- What is Willows Home Care Ltd's address?
- Its office is at 30a Liverpool Road, Penwortham, Preston, PR1 0DQ. Carers travel to people's homes, so check it covers your street.
- What kind of care can Willows Home Care Ltd offer?
- Registration for Willows Home Care Ltd covers: homecare agencies. Check which of these it offers today.
- What are Willows Home Care Ltd's fees?
- Willows Home Care Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Is Willows Home Care Ltd a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-6755733873 and was rated Good overall in May 2023.
- When was Willows Home Care Ltd last inspected?
- CQC published the current rating on 27 May 2023, 3 years ago. Older ratings are common, so ask about changes since.
- Is Willows Home Care Ltd rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- Does Willows Home Care Ltd support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
More home care agencies nearby
In Lancashire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.