Home care agency · Herne Bay
Your Care
Illustrative photo, not of Your Care- Address
- 166 High Street, Herne Bay, CT6 5AJ
- Run by
- Mitchell & Cleary Ltd
- Service
- Home care agency
- Registered with CQC
- January 2020 (6 years)
- Registered manager
- Joanna Louise Mitchell
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 12000326)
- Last CQC check
- 30 Jun 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care
Full report at cqc.org.uk · CQC location ID 1-8174579539
About Your Care
Your Care in Herne Bay is registered with the Care Quality Commission as a home care agency, run by Mitchell & Cleary Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (June 2022). Well-led was rated Requires improvement. It is one of 18 CQC-registered home care agencies that have an office within 7 miles of Herne Bay; 12 of those are rated Good or Outstanding.
The company behind Your Care
Your Care is run by Mitchell & Cleary Ltd (company 12000326), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Track record
Your Care has been registered with CQC since January 2020, about 6 years.
CQC has rated it once overall, as Good, in June 2022.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Inspection findings in brief
- People told us they were happy with the service provided by Your Care.
- However, we identified that although staff knew how best to support people, detailed guidance on how to support people with healthcare conditions was not always in place.
- We highlighted this to the registered manager, and this was implemented following our inspection.
- People were supported by sufficient numbers of staff.
Inspected 6 June 2022; report published 30 June 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Who the service is registered for
As listed with the regulator.
Choice nearby
There are 9 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Respect 4Care Ltd, under 0.5 miles away.
7 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Heron ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Costs to expect
We estimate visits from Your Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask Kent Council for a free care needs assessment.
The ratings in context
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Kent, 47 of 226 rated agencies are Requires improvement for Well-led (21%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Rating history
- Jun 2022
- Today Rating 4 years old
Overall ratings CQC has published for this location, oldest first.
Inspection reports to read
- CQC inspection report 30 June 2022
The neighbourhood
- Ward
- Heron
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Herne Bay and Sandwich
- NHS planning area
- NHS Kent and Medway Integrated Care Board
- Type of area
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in CT6 (10)
View on OpenStreetMap · Plan a journey · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
Ratings for safety, care and leadership
- Safe177 of 226 in Kent
- Effective194 of 226 in Kent
- Caring203 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led47 of 226 in Kent
As rated by CQC, published 30 June 2022. Under each rating: how many agencies in Kent share it.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Your Care stands locally
- Rated Good. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (June 2022) is more recent than 56% of agency ratings in Kent.
- Registered with CQC in 2020: it has been registered longer than 60% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Kent lists 6.
- Areas CQC rated below Good: Well-led (23% of home care agencies in Kent are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Kent, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Herne Bay with recent ratings
- Respect 4Care LtdFeb 2026 · under 0.5 miles
Your Care questions answered
- Does Your Care support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When was Your Care last inspected?
- Its current CQC rating dates from 30 June 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What is Your Care's address?
- The agency works from 166 High Street, Herne Bay, CT6 5AJ; ask which postcodes its carers cover.
- Is Your Care a registered provider?
- It is. The CQC register records Your Care as a home care agency, location ID 1-8174579539 and was rated Good overall in June 2022.
- What are Your Care's fees?
- Your Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Your Care rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- What kind of care can Your Care offer?
- Your Care is registered for homecare agencies. Ask which of these it provides at the moment.
- Who is the registered provider for Your Care?
- Your Care is run by Mitchell & Cleary Ltd, the registered provider on the CQC register.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.