Home care agency · Woking
Your Quality Care Services Limited (Mayford)
Illustrative photo, not of Your Quality Care Services Limited (Mayford)- Address
- Mayford Grange, 99 Westfield Road, Woking, GU22 9AX
- Run by
- Your Quality Care Services Limited (10 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2019 (7 years)
- Registered manager
- *
- Company check
- Active, trading since 2010 (16 years), accounts up to date (Companies House 07398706)
- Last CQC check
- 23 Apr 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Woking: Home care in Woking (75) · Best rated home care agencies in Woking · Dementia care at home in Woking · Elderly care at home in Woking · Physical disability care at home in Woking · Live-in care in Woking
Full report at cqc.org.uk · CQC location ID 1-6700645049
About this agency
Your Quality Care Services Limited (Mayford) is a CQC-registered home care agency in Woking, run by Your Quality Care Services Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (April 2020). It is one of 75 CQC-registered home care agencies that have an office within 7 miles of Woking; 47 of those are rated Good or Outstanding.
Needs it is registered to meet
Taken from its CQC registration.
Track record
Registered in April 2019, it has 7 years on the CQC register.
CQC has published 2 overall ratings for it (2018–2020), starting at Good and staying Good every time.
No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Your Quality Care Services Limited (Mayford): no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 169 of the 222 other agencies in Surrey that CQC has rated.
Costs to expect
We estimate visits from Your Quality Care Services Limited (Mayford) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask Surrey Council for a free care needs assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is District Home Care Ltd, 1.5 miles away.
12 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Heathlands ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Who runs it
Your Quality Care Services Limited (Mayford) is run by Your Quality Care Services Ltd (company 07398706), incorporated in 2010, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Your Quality Care Services Limited runs 10 CQC-registered services across 7 council areas; 8 of the 9 with a rating are Good or Outstanding (89%), against 88% for the same mix of services across England.
4 of its services are in Surrey.
How its rating has changed
- Oct 2018
- Apr 2020
- Today Rating 6 years old
CQC rating timeline for this address.
CQC documents
- CQC inspection report 23 April 2020
Area and map
- Ward
- Heathlands
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Woking
- NHS area (integrated care board)
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
Open the full map · How to get there · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Key points from CQC's visit
- People were kept safe by kind and caring staff who received regular training and competency checks.
- Staff were knowledgeable about keeping people safe from abuse and knew how to report any safeguarding concerns.
- People were supported with their medicines and to maintain a balanced and healthy diet where appropriate.
- Staff worked in conjunction with other health and social care professionals so people received effective support.
Inspected 11 March 2020; report published 23 April 2020. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Safe, effective, caring, responsive, well-led
- Safe199 of 223 in Surrey
- Effective203 of 223 in Surrey
- Caring191 of 223 in Surrey
- Responsive196 of 223 in Surrey
- Well-led170 of 223 in Surrey
As rated by CQC, published 23 April 2020. Under each rating: how many agencies in Surrey share it.
Family reviews
No family has reviewed Your Quality Care Services Limited (Mayford) on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Surrey, 93% of the 214 rated home care agencies are Good or Outstanding and 16 are Outstanding.
- Its rating (April 2020) is more recent than 22% of agency ratings in Surrey.
- Registered with CQC in 2019: it has been registered longer than 55% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Surrey lists 6.
Based on the CQC register for Surrey as at Oct 2026.
Also nearby
Guides for families
Woking: home care agencies inspected recently
- West 1 Reablement ServiceJul 2026 · 5.8 miles
- District Home Care LtdJul 2026 · 1.0 miles
- Alina Homecare Chobham & WokingSep 2026 · 2.0 miles
What families ask about Your Quality Care Services Limited (Mayford)
- Where is Your Quality Care Services Limited (Mayford) based?
- Mayford Grange, 99 Westfield Road, Woking, GU22 9AX. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Your Quality Care Services Limited (Mayford) regulated by the Care Quality Commission?
- It is. The CQC register records Your Quality Care Services Limited (Mayford) as a home care agency, location ID 1-6700645049 and was rated Good overall in April 2020.
- Does Your Quality Care Services Limited (Mayford) support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When was Your Quality Care Services Limited (Mayford) last inspected?
- CQC published the current rating on 23 April 2020, 6 years ago. Older ratings are common, so ask about changes since.
- What type of care does Your Quality Care Services Limited (Mayford) provide?
- Registration for Your Quality Care Services Limited (Mayford) covers: homecare agencies. Check which of these it offers today.
- Which provider runs Your Quality Care Services Limited (Mayford)?
- On CQC's register the provider is Your Quality Care Services Limited.
- How much does care from Your Quality Care Services Limited (Mayford) cost?
- We don't have published prices from Your Quality Care Services Limited (Mayford) yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Your Quality Care Services Limited (Mayford) rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
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In Surrey
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.