Home care agency · Knebworth

YourLife (Knebworth)

Rated Good by CQC Rating published 20 May 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from May 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A young man in a wheelchair with a friend by the sea Illustrative photo, not of YourLife (Knebworth)
Address
Lowe House, London Raod, Knebworth, SG3 6EU
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2020 (6 years)
Part of
Yourlife Management Services
Registered manager
Sara Kate Court
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07153519)
Last CQC check
20 May 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Licensed by CQC for: Personal care

Open CQC's full report · CQC location ID 1-9375977559

About this agency

Registered with CQC as a home care agency, YourLife (Knebworth) is based in Knebworth, run by Yourlife Management Services Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (May 2022). It is one of 108 CQC-registered home care agencies that have an office within 7 miles of Oaklands; 52 of those are rated Good or Outstanding.

Who they support

Registration details from CQC.

From the latest CQC inspection

  • People felt they were safe and most felt well supported by the service.
  • Individual risks were assessed, and staff were aware of these.
  • Reviews of events and accidents were carried out and any actions needed were carried out.
  • People were supported with their medicines and this was monitored by a member of the management team.

Inspected 5 April 2022; report published 20 May 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Rating history

  1. May 2022 Good
  2. Today Rating 4 years old

Every overall rating on record for this location, earliest first.

CQC reports

Finding it

Ward
Knebworth
Parliamentary constituency
Stevenage
NHS planning area
NHS Central East Integrated Care Board
Area classification
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England

Larger map · How to get there · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.

How long it has been running

CQC registration dates from October 2020, so the service has been operating for around 6 years under its current registration.

So far CQC has published one overall rating: Good, in May 2022.

At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Jadecare Limited, 1.7 miles away.

10 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Knebworth ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Ratings for safety, care and leadership

  • SafeGood164 of 196 in Hertfordshire
  • EffectiveGood173 of 196 in Hertfordshire
  • CaringGood172 of 196 in Hertfordshire
  • ResponsiveGood172 of 196 in Hertfordshire
  • Well-ledGood138 of 196 in Hertfordshire

As rated by CQC, published 20 May 2022. Under each rating: how many agencies in Hertfordshire share it.

What it may cost

We estimate visits from YourLife (Knebworth) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

If savings are under the upper limit (£23,250 in England), Hertfordshire Council may pay part of the cost after a free care needs assessment.

The company behind YourLife (Knebworth)

YourLife (Knebworth) is run by Yourlife Management Services Limited (company 07153519), incorporated in 2010, 10 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Yourlife Management Services Limited runs 122 CQC-registered services across 66 council areas; 98 of the 101 with a rating are Good or Outstanding (97%), against 88% for the same mix of services across England.

9 of its services are in Hertfordshire.

It trades under the Yourlife Management Services brand, which covers 122 services run by 1 registered provider.

Family reviews

No family has reviewed YourLife (Knebworth) on The Care Panel so far.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

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How YourLife (Knebworth) compares

  • Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
  • Its rating (May 2022) is more recent than 61% of agency ratings in Hertfordshire.
  • Registered with CQC in 2020: it has been registered longer than 50% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Hertfordshire lists 5.

Based on the CQC register for Hertfordshire as at Oct 2026.

Nearest home care agencies

Guides for families

Oaklands: home care agencies inspected recently

Questions about YourLife (Knebworth)

What is YourLife (Knebworth)'s address?
The agency works from Lowe House, London Raod, Knebworth, SG3 6EU; ask which postcodes its carers cover.
Is YourLife (Knebworth) regulated by the Care Quality Commission?
YourLife (Knebworth) is on the CQC register as a home care agency (ID 1-9375977559) and was rated Good overall in May 2022.
Can YourLife (Knebworth) care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
How recent is YourLife (Knebworth)'s CQC rating?
The rating now shown was published on 20 May 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
What services is YourLife (Knebworth) registered for?
Its CQC registration covers homecare agencies. Ask YourLife (Knebworth) how it would adapt if needs increase.
Which provider runs YourLife (Knebworth)?
YourLife (Knebworth) is run by Yourlife Management Services Limited, the registered provider on the CQC register.
What are YourLife (Knebworth)'s fees?
YourLife (Knebworth) hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How did YourLife (Knebworth) score on each CQC key question?
CQC rates five key questions. For YourLife (Knebworth): Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.

More home care agencies nearby

In Hertfordshire

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YourLife (Knebworth): rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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