Home care · County Durham · Oct 2026

Best rated home care agencies in Durham

The 20 home care agencies covering Durham with the best CQC ratings, checked against the CQC register on 27 October 2026. 2 are rated Outstanding. Of all 33 home care agencies covering Durham, 27 are rated Good or Outstanding.

How this list is ordered

  • Outstanding before Good, then the most recent rating first. Nothing else changes the order.
  • Paid partners are not moved up, and nobody can pay to be listed here.
  • "Best for" labels come from each service's CQC registration and inspection date.

Cite this: The Care Panel, "Best rated home care agencies in Durham", analysis of the CQC register, Oct 2026. How we rank

The 20 best rated home care agencies covering Durham

#NameCQC ratingRatedBest for
1Home Instead DurhamOutstandingNov 2023Rated Outstanding, Dementia, Physical disability
2Crescent Homecare LimitedOutstandingSep 2018Rated Outstanding, Dementia, Physical disability
3Medsolve (UK) LimitedGoodFeb 2026Dementia, Physical disability, Inspected recently
4TLC Community Services LimitedGoodJan 2026Dementia, Physical disability, Inspected recently
5New Vision Care ServicesGoodJan 2026Dementia, Physical disability, Inspected recently
6Social Return Case Management LtdGoodNov 2025Inspected recently
7MMAB Healthcare- MMAB Consulting LtdGoodJul 2025Dementia, Physical disability, Inspected recently
8Care and Protect UKGoodFeb 2024Dementia, Physical disability
9Extra CareGoodFeb 2024Dementia, Physical disability
10Helping Hands DurhamGoodSep 2023Dementia, Physical disability
11North East Autism SocietyGoodAug 2023
12Orchard Home Care Services LimitedGoodJun 2023Dementia, Physical disability
13Dale Care DurhamGoodMar 2023Dementia, Physical disability
14St Anne's Community Services - Durham DCAGoodMar 2023
15Yeshua HealthcareGoodFeb 2023Physical disability
16Office NEGoodFeb 2023Physical disability
17Excellence Home CareGoodSep 2022Dementia, Physical disability
18Elegance Care and SupportGoodJul 2022Dementia, Physical disability
19Potens Dipton Supported Living and OutreachGoodJun 2022
20Perfect Care - Durham Home CareGoodJul 2021Dementia, Physical disability

Source: CQC register, checked 27 October 2026 (Open Government Licence). Ratings can change after an inspection, so read the latest report before you decide.

Details for the top 10

  1. Home Instead Durham

    1.1 miles · Dementia, Older people, Physical disabilities

    What inspectors found: People and relatives described staff as kind, caring and respectful, said carers arrived on time, and were involved in choosing their care workers.

    Est. £34–£42/hr

    OutstandingRated Nov 2023
    See details (Home Instead Durham)

  2. Crescent Homecare Limited

    4.1 miles · Dementia, Physical disabilities, Sensory impairments

    What inspectors found: People and relatives gave positive feedback, describing staff as caring and person-centred and saying care plans were followed.

    Est. £32–£39/hr

    OutstandingRated Sep 2018
    See details (Crescent Homecare Limited)

  3. Medsolve (UK) Limited

    4.9 miles · Dementia, Older people, Physical disabilities

    What inspectors found: This was the service's first rated inspection; relatives described staff as kind and caring and said problems were dealt with quickly.

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    See details (Medsolve (UK) Limited)

  4. TLC Community Services Limited

    4.4 miles · Dementia, Older people, Physical disabilities

    What inspectors found: At the time of inspection there were 19 people using the service and all of the people were receiving the regulated activity personal care.

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    See details (TLC Community Services Limited)

  5. New Vision Care Services

    5.1 miles · Dementia, Older people, Physical disabilities

    What inspectors found: People described staff as kind, caring and patient and praised communication, but some wanted more consistency in which carers visited.

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    See details (New Vision Care Services)

  6. Social Return Case Management Ltd

    1.4 miles · Older people, Adults under 65, Caring for children (0 - 18yrs)

    What inspectors found: Relatives described staff as kind, caring, patient and attentive, and said they were kept informed and their concerns were addressed.

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    See details (Social Return Case Management Ltd)

  7. MMAB Healthcare- MMAB Consulting Ltd

    2.9 miles · Dementia, Older people, Physical disabilities

    What inspectors found: We visited the service on 29 April 2025 and reviewed information remotely following our visit.

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    See details (MMAB Healthcare- MMAB Consulting Ltd)

  8. Care and Protect UK

    3.2 miles · Dementia, Older people, Physical disabilities

    What inspectors found: People and relatives described staff as caring and reliable, said carers arrived on time and stayed the full visit, and felt safe.

    Est. £30–£37/hr

    GoodRated Feb 2024
    See details (Care and Protect UK)

  9. Extra Care

    5.8 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Right Support: Risks to people's health, safety and well-being were effectively managed.

    Est. £30–£37/hr

    GoodRated Feb 2024
    See details (Extra Care)

  10. Helping Hands Durham

    0.8 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Right Support People received safe care and support in their own homes.

    Est. £29–£35/hr

    GoodRated Sep 2023
    See details (Helping Hands Durham)

All 33 home care agencies covering Durham →

Questions about the best rated home care agencies in Durham

What is the best rated home care agency in Durham?

2 are rated Outstanding by CQC: Home Instead Durham, Crescent Homecare Limited. Ordered by rating and then the most recent inspection, the top three are Home Instead Durham, Crescent Homecare Limited, Medsolve (UK) Limited. Read the latest CQC report before you decide.

How is this list ordered?

Only by the CQC rating (Outstanding before Good) and then by how recent the rating is. Paid partners are not moved up, and nobody can pay to appear here.

How many are rated Good or Outstanding in Durham?

27 of the 33 home care agencies covering Durham are rated Good or Outstanding (CQC register, 27 October 2026).

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