Home care · Devon

Home help in Totnes

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. 24 agencies registered with CQC cover Totnes. Check with each one that it provides this kind of care.

CQC register data as of 27 October 2026 · Prices: Typical prices across England in 2026

Key points

  • 24 home care agencies registered with CQC have an office within 7 miles of Totnes, and 17 of them hold a Good or Outstanding rating.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • Which agencies provide home help is not on the CQC register, so ask each one.
  • A care needs assessment from Devon council costs nothing.

To cite: "Home help in Totnes", The Care Panel, Oct 2026, from CQC register analysis.

Home help: the usual tasks

  • Cleaning, laundry, ironing and changing beds
  • Shopping and collecting prescriptions
  • Preparing meals
  • Post, bills and appointments
  • Company and trips out

Washing, dressing and medication are personal care, which must come from a CQC-registered home care agency.

Who provides home help

Choose a home care agency if personal care may be needed later, because the same carers can take it on. For housework alone, a cleaner or a local help-at-home scheme may cost less, though these are not CQC-regulated. Ask local charities and Devon council what low-cost services exist. How to ask Devon council for an assessment.

How people pay for home help

Most people pay privately, by the hour. Devon council can fund practical help only where it is part of meeting eligible needs after an assessment, which housework alone rarely is. Many older people use Attendance Allowance to cover it. More: home help for the elderly and the difference between home help and home care.

What the register shows for Totnes

Ratings are older than average here: 8% of agencies have one less than two years old, compared with 15% across Devon. At 89% Good or Outstanding, Totnes sits below the Devon figure of 92% (from 183 agencies). Of Totnes and the 6 nearest towns we cover, Totnes ranks 7th for the share of all listed agencies rated Good or Outstanding (71%); Ivybridge is highest at 93%. 3 Outstanding agencies are covering Totnes, against 14 across Devon. Mallands Residential Care Home has the oldest rating still in force, from May 2018. Dementia appears on 17 of 24 registrations here (71%), compared with 73% in Devon as a whole. Looking at specialisms, 19 of 24 list physical disabilities, 12 of 24 list learning disabilities and 14 of 24 list mental health conditions. Yourlife (Dartmouth) is the most recently registered, joining the CQC register in February 2026.

Home help prices in Totnes

Typical prices across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Devon County Council's own rates: £28.08 an hour for home care (2025/26 average paid to agencies); £1,110.34 a week for residential care (2025/26 average, over-65s); £1,363 a week for nursing care (2025/26 average, over-65s) (source).

Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Tools: weekly cost calculator and what would we pay?

Home care agencies in and around Totnes

Ask each agency whether it provides home help. Ranked by CQC rating and how recent it is, then distance.

  1. New Key

    under 0.5 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £32–£39/hr

    OutstandingRated Jun 2023
    View profile (New Key)
  2. Love To Care

    4.2 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Feb 2024
    View profile (Love To Care)
  3. VanBeekDodge Complex Care

    under 0.5 miles · Older people, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Apr 2026Inspected recently
    View profile (VanBeekDodge Complex Care)
  4. CAP Caring HQ

    3.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2025Inspected recently
    View profile (CAP Caring HQ)
  5. Caretakers SW Limited

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2024
    View profile (Caretakers SW Limited)
  6. Bay Care Domiciliary Care Ltd

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2023
    View profile (Bay Care Domiciliary Care Ltd)
  7. The Rock Care Home

    5.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2022
    View profile (The Rock Care Home)
  8. Palm Tree Home Care Limited

    5.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2023
    View profile (Palm Tree Home Care Limited)
  9. Devon C Air Limited Homecare Agency

    5.7 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Aug 2024
    View profile (Devon C Air Limited Homecare Agency)
  10. Simply Joy Care Services Ltd

    5.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2023
    View profile (Simply Joy Care Services Ltd)
  11. Kensa Health Torbay and South Hams

    6.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2023
    View profile (Kensa Health Torbay and South Hams)
  12. Social Care Reablement - Follaton House

    1.1 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2019
    View profile (Social Care Reablement - Follaton House)
  13. The Care Bureau Ltd - Domiciliary Care - Torquay.

    5.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2023Previous provider's rating
    View profile (The Care Bureau Ltd - Domiciliary Care - Torquay.)
  14. Sarah's Carers Torbay

    5.1 miles · Dementia, Older people

    Est. £30–£37/hr

    GoodRated Jan 2020
    View profile (Sarah's Carers Torbay)
  15. Domiciliary Care South Devon

    5.3 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Oct 2018
    View profile (Domiciliary Care South Devon)
  16. DC Homecare

    5.4 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2019Previous provider's rating
    View profile (DC Homecare)
  17. Mallands Residential Care Home

    6.2 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated May 2018
    View profile (Mallands Residential Care Home)
  18. Hapstead Village

    6.7 miles · Dementia, Older people, Sensory impairments

    Est. £30–£37/hr

    Requires improvementRated Jul 2022
    View profile (Hapstead Village)
  19. Burrow Down Community Support

    5.0 miles · Physical disabilities, Sensory impairments, Learning disabilities

    Est. £30–£37/hr

    InadequateRated May 2024
    View profile (Burrow Down Community Support)
  20. Agincare Whitley Court

    4.6 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Agincare Whitley Court)

The full list: 24 agencies covering Totnes →

Questions about home help in Totnes

Which home care agencies offer home help in Totnes?

24 agencies on the CQC register have an office within 7 miles of Totnes, and 17 hold a Good or Outstanding rating. Which of them provide home help is not recorded by CQC: ask them.

How much is a home help per hour in Totnes?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Can I get home help from the council?

Sometimes, if Devon council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How are agencies covering Totnes rated?

Of 19 agencies with a CQC rating, 17 (89%) are Good or Outstanding. Dementia is a specialism for 17, and 2 have a rating or inspection from the past two years.

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Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.