Home care · After a hospital stay
Care at home after a hospital stay in Heathfield
Coming home from hospital and need help? Here's how free short-term support works in East Sussex, who to contact, and which of the 13 CQC-registered agencies covering Heathfield can help.
Agency data: CQC register · Updated 27 October 2026
In short
- Reablement is free for up to six weeks, whatever your savings, when the council or NHS arranges it after a hospital stay.
- Ask the ward for the discharge plan and a named contact before the person leaves.
- East Sussex County Council does a free care needs assessment if longer-term help is needed: 0345 60 80 191 (Health and Social Care Connect, 8am to 8pm, 7 days a week).
- 10 agencies covering Heathfield are rated Good or Outstanding by CQC, if you want private care to start quickly.
What happens when someone leaves hospital
- 1
Before discharge
The hospital's discharge team plans what support is needed at home. Ask what's been arranged, when the first visit is, and who to call if it doesn't happen.
- 2
Free short-term help
Many people get reablement or intermediate care at home for up to six weeks, free of charge, to rebuild everyday skills.
- 3
Longer-term care
If care is still needed, the council assesses needs and finances. You can also book a private agency at any point, even while waiting.
Good and Outstanding agencies covering Heathfield
County Medicare Professional Nursing & Care Services LTD
Est. £30–£37/hr
Candlelight Homecare Service Limited (East Sussex)
Est. £30–£37/hr
FitzRoy Supported Living - Uckfield
Est. £30–£37/hr
Wealden community Care Limited
Est. £30–£37/hr
Kati Innes Occupational Therapy
Est. £30–£37/hr
QRC Dom Care
Est. £32–£39/hr
APC Care Limited
Est. £30–£37/hr
Homelife Care Limited Crowborough
Est. £30–£37/hr
Care at Home Services (South East) Limited – Bentley Grange
Est. £30–£37/hr
Care at Home Services (South East) Limited – Margaret House
Est. £30–£37/hr
Ranked by CQC rating, then distance. Ask each agency whether it can start for a hospital discharge and how soon.
Questions about care after hospital in Heathfield
Is care after hospital free in Heathfield?
Short-term reablement and intermediate care arranged by East Sussex County Council or the NHS is free for up to six weeks, whatever your savings. If care is needed after that, the council does a financial assessment and you may have to pay some or all of the cost.
Who arranges care when someone leaves hospital?
The hospital discharge team works with East Sussex County Council and local NHS community services. Ask the ward for the discharge plan and who your contact is. If the person will need care at home, ask for a care needs assessment before they leave or soon after. The council's adult social care number is 0345 60 80 191 (Health and Social Care Connect, 8am to 8pm, 7 days a week).
Can we arrange private home care to start straight away?
Yes. You can book a CQC-registered home care agency yourself and pay privately, alongside or instead of council support. Agencies near Heathfield can often start within days; ask about availability for a hospital discharge when you call.
What is reablement?
Reablement is short-term help at home, usually for up to six weeks, to rebuild confidence and skills such as washing, dressing and cooking after an illness, fall or operation. It is free and is arranged by the council or NHS, not booked privately.
Useful next steps
Recently inspected
General information about hospital discharge in England, not medical advice. Arrangements vary between hospitals and councils.
Built from the Care Quality Commission's register (Oct 2026) under Open Government Licence v3.0. The Care Panel lists and compares services but runs none.