Home care · Hertfordshire

24-hour care in Hitchin

When someone cannot be left alone, 24-hour care at home is usually a live-in carer, or day visits plus waking nights. Where night help is needed often, plan for two carers sharing the day and night. 98 agencies registered with CQC cover Hitchin. Check with each one that it provides this kind of care.

Agencies from the CQC register, updated 27 October 2026. Prices: Typical 2026 prices across England

Key points

  • 98 CQC-registered home care agencies have an office within 7 miles of Hitchin; 45 are rated Good or Outstanding.
  • Hertfordshire council must offer a free care needs assessment.
  • Which agencies provide 24-hour care is not on the CQC register, so ask each one.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.

Cite this: The Care Panel, "24-hour care in Hitchin", analysis of the CQC register, Oct 2026.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,455 a week.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Help paying for 24-hour care

Hertfordshire council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. How to ask Hertfordshire council for an assessment.

What the register shows for Hitchin

Across Hertfordshire, 8% of agencies have a rating under two years old; covering Hitchin it is 5%. Across Hertfordshire we list 981 agencies, and 87% of those rated are Good or Outstanding; covering Hitchin the figure is 80%. Of Hitchin and the 6 nearest towns we cover, Hitchin ranks 4th for the share of all listed agencies rated Good or Outstanding (46%); Stevenage is highest at 48%. 3 are rated Outstanding here, out of 11 across Hertfordshire. The oldest current rating dates from April 2018 (Lead Care Services Limited). 75 of the 98 agencies (77%) list dementia as a specialism, against 78% across Hertfordshire. Registered specialisms here: 80 of 98 list physical disabilities, 54 of 98 list learning disabilities and 61 of 98 list mental health conditions. The newest registration is SafeNest Care Services Ltd, registered with CQC in July 2026.

How much 24-hour care costs in Hitchin

Typical 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Hertfordshire County Council pays providers: £31.82 an hour for home care (2025/26 average paid to agencies); £905.57 a week for residential care (2025/26 average, over-65s); £1,036.29 a week for nursing care (2025/26 average, over-65s) (source).

Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Tools: weekly cost calculator and what would we pay?

Home care agencies that cover Hitchin

Ranked on CQC rating, its date and then distance. Ask each one about 24-hour care.

  1. Hand in Hands

    3.4 miles · Older people, Physical disabilities, Sensory impairments

    Est. £32–£39/hr

    OutstandingRated Aug 2022
    More details (Hand in Hands)
  2. Empress Social Care

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    More details (Empress Social Care)
  3. Abacus Care & Support

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    More details (Abacus Care & Support)
  4. Destiny Support Care

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2026Inspected recently
    More details (Destiny Support Care)
  5. Look Ahead Domiciliary Care (Hertfordshire)

    5.6 miles · Physical disabilities, Sensory impairments, Learning disabilities

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    More details (Look Ahead Domiciliary Care (Hertfordshire))
  6. Bluebird Care (Stevenage & North Herts)

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    GoodRated Oct 2023
    More details (Bluebird Care (Stevenage & North Herts))
  7. Authum Care Ltd

    under 0.5 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jul 2023
    More details (Authum Care Ltd)
  8. Anchusa Care

    0.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2024
    More details (Anchusa Care)
  9. Care 4 You Direct Limited

    0.8 miles · Dementia, Older people, Learning disabilities

    Est. £30–£37/hr

    GoodRated Aug 2022
    More details (Care 4 You Direct Limited)
  10. DX Caring Services

    3.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2022
    More details (DX Caring Services)
  11. The Doting Carers Ltd

    3.4 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Mar 2023
    More details (The Doting Carers Ltd)
  12. Serve Homecare

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2022
    More details (Serve Homecare)
  13. Greenleaves Homecare Services Limited

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2022
    More details (Greenleaves Homecare Services Limited)
  14. Heriitage Care Ltd

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2022
    More details (Heriitage Care Ltd)
  15. Rainbow Care Solutions (Hertfordshire)

    4.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2023
    More details (Rainbow Care Solutions (Hertfordshire))
  16. Bridgecare Solutions Ltd

    4.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2023
    More details (Bridgecare Solutions Ltd)
  17. Sandton Healthcare Limited

    4.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2023
    More details (Sandton Healthcare Limited)
  18. Fortis Care Hertfordshire

    4.2 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Sep 2022
    More details (Fortis Care Hertfordshire)
  19. GJU Services Limited

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2022
    More details (GJU Services Limited)
  20. Taks Healthcare Services

    4.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2023
    More details (Taks Healthcare Services)

The full list: 98 agencies covering Hitchin →

Questions about 24-hour care in Hitchin

Which home care agencies offer 24-hour care in Hitchin?

Ask each agency: CQC keeps no record of who provides 24-hour care. Of the 98 registered agencies that have an office within 7 miles of Hitchin, 45 are rated Good or Outstanding.

How much does 24-hour care cost in Hitchin?

Typical 2026 prices across England: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Hertfordshire council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

How are agencies covering Hitchin rated?

Of 56 agencies with a CQC rating, 45 (80%) are Good or Outstanding. Dementia is a specialism for 75, and 5 have a rating or inspection from the past two years.

Need 24-hour care in Hitchin?

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Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.