Home care · Norfolk

Home help in Horsford

Home help covers the everyday jobs that get harder with age: cleaning, laundry, shopping, cooking, errands and a bit of company, so someone can keep living independently at home. Compare the 78 CQC-registered agencies covering Horsford and ask which of them provide it.

Agencies from the CQC register, updated 27 October 2026. Prices: Prices typically seen across England in 2026

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Key points

  • 78 CQC-registered home care agencies have an office within 7 miles of Horsford; 38 are rated Good or Outstanding.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • Ask each agency about home help; the CQC register has no record of who provides it.
  • Ask Norfolk council for a care needs assessment, which is free.

Reference this page as: The Care Panel, "Home help in Horsford", Oct 2026, based on the CQC register.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Agency, cleaner or council?

Many home care agencies in Horsford provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. How to ask Norfolk council for an assessment.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Norfolk council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Horsford's agencies in figures

1 is rated Outstanding here, out of 8 across Norfolk. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Horsford comes 3rd of 7 (49%), with Aylsham top at 67%. At 78% Good or Outstanding, Horsford sits in line with the Norfolk figure of 79% (from 189 agencies). Ratings are older than average here: 12% of agencies have one less than two years old, compared with 15% across Norfolk. The newest registration is J P Home Care Ltd, registered with CQC in September 2026. Registered specialisms here: 66 of 78 list physical disabilities, 40 of 78 list learning disabilities and 46 of 78 list mental health conditions. 63 of the 78 agencies (81%) list dementia as a specialism, against 81% across Norfolk. The oldest current rating dates from October 2017 (Insignia Healthcare Group).

How much home help costs in Horsford

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Norfolk County Council pays providers: £26.50 an hour for home care (2025/26 average paid to agencies); £1,014.92 a week for residential care (2025/26 average, over-65s); £1,146.25 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Tools: weekly cost calculator and what would we pay?

Home care agencies that cover Horsford

Ranked on CQC rating, its date and then distance. Ask each one about home help.

  1. Zara Healthcare

    4.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2026Inspected recently
    More details (Zara Healthcare)

  2. Your Priority Healthcare Limited

    4.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    More details (Your Priority Healthcare Limited)

  3. Norwich

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2026Inspected recently
    More details (Norwich)

  4. Mimarcare Ltd

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Mimarcare Ltd)

  5. Leaf Care Services - Norwich West and South Norfolk

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2025Inspected recently
    More details (Leaf Care Services - Norwich West and South Norfolk)

  6. Availl (Norwich)

    5.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    More details (Availl (Norwich))

  7. Roster Home Care Ltd - Norwich Office

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    More details (Roster Home Care Ltd - Norwich Office)

  8. Fuchsia Homecare Norwich

    2.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2023
    More details (Fuchsia Homecare Norwich)

  9. Grays Fair Court

    4.0 miles · Older people, Physical disabilities, Learning disabilities

    Est. £30–£37/hr

    GoodRated Jun 2022
    More details (Grays Fair Court)

  10. All Day Care Services Ltd

    4.6 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Mar 2023
    More details (All Day Care Services Ltd)

  11. NCC First Support - Norwich

    4.8 miles · Older people, Physical disabilities, Learning disabilities

    Est. £30–£37/hr

    GoodRated Jan 2023
    More details (NCC First Support - Norwich)

  12. Eagles Recruitment and Healthcare

    5.2 miles · Dementia, Older people

    Est. £30–£37/hr

    GoodRated Mar 2023
    More details (Eagles Recruitment and Healthcare)

  13. Prevail Healthcare

    5.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2022
    More details (Prevail Healthcare)

  14. Master Care

    5.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2024
    More details (Master Care)

  15. Bluebird Care (Norwich & North Norfolk)

    5.9 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    GoodRated Nov 2023
    More details (Bluebird Care (Norwich & North Norfolk))

  16. Norfolk Affinity Care Services Ltd

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2022
    More details (Norfolk Affinity Care Services Ltd)

  17. NCC First Support - Northern

    6.4 miles · Older people, Physical disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Dec 2022
    More details (NCC First Support - Northern)

  18. MUTEURO LIMITED

    6.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2022
    More details (MUTEURO LIMITED)

  19. Eastern Specialist Services T/A Cavell Healthcare

    2.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2019
    More details (Eastern Specialist Services T/A Cavell Healthcare)

  20. Clark James HomeCare - Norwich

    3.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2019
    More details (Clark James HomeCare - Norwich)

The full list: 78 agencies covering Horsford →

What families ask about home help in Horsford

Which home care agencies offer home help in Horsford?

Ask each agency: CQC keeps no record of who provides home help. Of the 78 registered agencies that have an office within 7 miles of Horsford, 38 are rated Good or Outstanding.

What does home help cost in Horsford?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Will the council fund help with housework?

Only as part of meeting eligible needs after an assessment by Norfolk council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How are agencies covering Horsford rated?

Of 49 agencies with a CQC rating, 38 (78%) are Good or Outstanding. Dementia is a specialism for 63, and 10 have a rating or inspection from the past two years.

Need home help in Horsford?

One short form: a maximum of three agencies working with us will contact you directly by email.

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