Home care · Suffolk

24-hour care in Hadleigh

When someone cannot be left alone, 24-hour care at home is usually a live-in carer, or day visits plus waking nights. Where night help is needed often, plan for two carers sharing the day and night. Compare the 17 CQC-registered agencies covering Hadleigh and ask which of them provide it.

Agency data: CQC register · Updated 27 October 2026 · Prices: Typical 2026 prices across England

Written and checked by The Care Panel editorial team. How we write guides · How we make money

Key points

  • 17 CQC-registered home care agencies have an office within 7 miles of Hadleigh; 9 are rated Good or Outstanding.
  • Suffolk council must offer a free care needs assessment.
  • Ask each agency about 24-hour care; the CQC register has no record of who provides it.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.

Cite this: The Care Panel, "24-hour care in Hadleigh", analysis of the CQC register, Oct 2026.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,455 a week.

Help paying for 24-hour care

Suffolk council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. How to ask Suffolk council for an assessment.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Hadleigh's agencies in figures

Of Hadleigh and the 6 nearest towns we cover, Hadleigh ranks 6th for the share of all listed agencies rated Good or Outstanding (53%); Stowmarket is highest at 89%. Suffolk has 19 Outstanding agencies, none of them covering Hadleigh. Two-year-old ratings or newer: 0% covering Hadleigh, 7% across Suffolk. 75% of rated agencies covering Hadleigh are Good or Outstanding, compared with 88% of those rated among the 227 we list across Suffolk. By specialism, 11 of 17 list physical disabilities, 6 of 17 list learning disabilities and 6 of 17 list mental health conditions. Your Mental Health Support Ltd is the most recently registered, joining the CQC register in May 2025. Suffolk Home First South has the oldest rating still in force, from March 2019. Dementia appears on 10 of 17 registrations here (59%), compared with 73% in Suffolk as a whole.

Paying for 24-hour care in Hadleigh: typical prices

Typical 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Council rates in Suffolk County Council: £26.60 an hour for home care (2025/26 average paid to agencies); £1,064 a week for residential care (2025/26 average, over-65s); £1,051 a week for nursing care (2025/26 average, over-65s) (source).

Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies covering Hadleigh

Not confirmed for 24-hour care, so ask. Listed by CQC rating and rating date, then distance.

  1. Ann Mason Care Ltd

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2022
    Full profile (Ann Mason Care Ltd)

  2. Sunflower Homecare

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2021
    Full profile (Sunflower Homecare)

  3. Nayland Care Agency Limited.

    4.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2023
    Full profile (Nayland Care Agency Limited.)

  4. Homecare Ipswich

    6.6 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Feb 2023
    Full profile (Homecare Ipswich)

  5. Orwell Central Supported Living Domiciliary Care Service

    6.9 miles · Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Dec 2022
    Full profile (Orwell Central Supported Living Domiciliary Care Service)

  6. Sydney Brown Court

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2019
    Full profile (Sydney Brown Court)

  7. The Field Lane Foundation - 7 Station Road

    1.7 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Oct 2019Previous provider's rating
    Full profile (The Field Lane Foundation - 7 Station Road)

  8. Vivid Community Care Limited

    6.7 miles · Older people, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Nov 2019
    Full profile (Vivid Community Care Limited)

  9. Suffolk Home First South

    6.8 miles · Services for everyone

    Est. £30–£37/hr

    GoodRated Mar 2019
    Full profile (Suffolk Home First South)

  10. Walfinch West Suffolk

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £27–£33/hr

    Requires improvementRated May 2022
    Full profile (Walfinch West Suffolk)

  11. Fame 24hour Care Limited

    7.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    Requires improvementRated Sep 2022
    Full profile (Fame 24hour Care Limited)

  12. Ipswich Domiciliary Care Agency

    6.9 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    Requires improvementRated Apr 2021
    Full profile (Ipswich Domiciliary Care Agency)

  13. Complexus Spinal Care Limited

    under 0.5 miles · Older people, Physical disabilities, Sensory impairments

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Complexus Spinal Care Limited)

  14. Right Care Local Ltd - Office

    6.4 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Right Care Local Ltd - Office)

  15. Your Mental Health Support Ltd

    6.4 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Your Mental Health Support Ltd)

  16. At Most Care

    6.7 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (At Most Care)

  17. Ashwood Care Colchester

    6.7 miles · Older people, Adults under 65

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Ashwood Care Colchester)

The full list: 17 agencies covering Hadleigh →

What families ask about 24-hour care in Hadleigh

Which home care agencies offer 24-hour care in Hadleigh?

Ask each agency: CQC keeps no record of who provides 24-hour care. Of the 17 registered agencies that have an office within 7 miles of Hadleigh, 9 are rated Good or Outstanding.

How much does 24-hour care cost in Hadleigh?

Typical 2026 prices across England: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Suffolk council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

How are agencies covering Hadleigh rated?

Of 12 agencies with a CQC rating, 9 (75%) are Good or Outstanding. Dementia is a specialism for 10, and 0 have a rating or inspection from the past two years.

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