Care at home service · Alexandria, Scotland

Acadability

Adequate or better in every area graded (3/6) Care Inspectorate

Acadability is a care at home service in Alexandria, West Dunbartonshire, run by Acadability Limited.

Address
Acadability Limited, 160 Bank Street, Alexandria, G83 0UP
Run by
Acadability Limited
Type of provider
Independent (private)
Council area
West Dunbartonshire
Registered
February 2020
Last inspection
13 August 2026
Complaints upheld (since April 2025)
1

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How well is care and support planned?3 · Adequate
How good is our setting?4 · Good
How good is our staff team?3 · Adequate
How good is our leadership?4 · Good

Grades published 3 September 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Acadability compared with care at home services in West Dunbartonshire

  • Lowest grade. Its lowest grade is 3 (adequate). Of the other 23 care at home services in West Dunbartonshire, 14 have a higher lowest grade and 3 have the same. 61% of them are graded 4 (good) or better in every area, against 85% of all care at home services in Scotland.
  • Grade by theme against the West Dunbartonshire average. Wellbeing 4 (area average 4.7); Care planning 3 (area average 4.4); Staff team 3 (area average 4.4); Leadership 4 (area average 4.1).
  • Last inspection. Inspected 3 months ago; the median for care at home services in West Dunbartonshire is 6 months.
  • Size. Registered for 30 people. The median is 35 for care at home services in West Dunbartonshire, and 33% are smaller.
  • Staffing. 33.0 staff reported for 30 places, or 1.10 per place. The median for care at home services in West Dunbartonshire is 0.31. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records 1 upheld complaint and no enforcement notices for this service in 2025-26 and 2026-27 to date. 13% of the other care at home services in West Dunbartonshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since February 2020 (6.8 years); the median for care at home services in West Dunbartonshire is 6.0 years.
  • Health board. West Dunbartonshire sits in the NHS Greater Glasgow and Clyde area.

Compared with the other 23 care at home services on this site in West Dunbartonshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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