Care at home service · Prestwick, Scotland

Balmoral Children's Services

Adequate or better in every area graded (3/6) Care Inspectorate

Balmoral Children's Services is a care at home service in Prestwick, South Ayrshire, run by Balmoral Homecare Ltd.

Address
Heritage House, Ladykirk Business Park, 11 Skye Road, Prestwick, KA9 2TA
Run by
Balmoral Homecare Ltd
Type of provider
Independent (private)
Council area
South Ayrshire
Registered
February 2025
Last inspection
28 May 2026

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How well is care and support planned?4 · Good
How good is our staff team?3 · Adequate
How good is our leadership?3 · Adequate

Grades published 23 June 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Balmoral Children's Services compared with care at home services in South Ayrshire

  • Lowest grade. Its lowest grade is 3 (adequate). Of the other 22 care at home services in South Ayrshire, 17 have a higher lowest grade and 3 have the same. 77% of them are graded 4 (good) or better in every area, against 85% of all care at home services in Scotland.
  • Grade by theme against the South Ayrshire average. Wellbeing 4 (area average 4.8); Care planning 4 (area average 4.5); Staff team 3 (area average 4.5); Leadership 3 (area average 4.4).
  • Last inspection. Inspected 6 months ago; the median for care at home services in South Ayrshire is 6 months.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 18% of the other care at home services in South Ayrshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since February 2025 (21 months); the median for care at home services in South Ayrshire is 7.9 years.
  • Same provider. Balmoral Homecare Ltd also runs 6 other regulated services in Scotland (0 care homes, 6 care at home) across 6 council areas, including Balmoral Homecare - Ayr (South Ayrshire), Balmoral Homecare - Castle Douglas (Dumfries & Galloway), Balmoral Dundee (Dundee City), Balmoral Health and Social Care East Dunbarton (East Dunbartonshire).
  • Health board. South Ayrshire sits in the NHS Ayrshire and Arran area.

Compared with the other 22 care at home services on this site in South Ayrshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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