Care at home service · Edinburgh, Scotland

Call - In Homecare - Edinburgh South

Good or better in every area graded (4/6) Care Inspectorate

Call - In Homecare - Edinburgh South is a care at home service in Edinburgh, City of Edinburgh, run by Call-In Homecare Ltd.

Address
Call-In Homecare Ltd, Sugar Bond, 2 Anderson Place, Edinburgh, EH6 5NP
Run by
Call-In Homecare Ltd
Type of provider
Independent (private)
Council area
City of Edinburgh
Registered
June 2022
Last inspection
17 February 2025
Complaints upheld (since April 2025)
1

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How good is our leadership?4 · Good

Grades published 26 February 2025. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Call - In Homecare - Edinburgh South compared with care at home services in City of Edinburgh

  • Lowest grade. Its lowest grade is 4 (good). Of the other 171 care at home services in City of Edinburgh, 40 have a higher lowest grade and 80 have the same. 70% of them are graded 4 (good) or better in every area, against 85% of all care at home services in Scotland.
  • Grade by theme against the City of Edinburgh average. Wellbeing 4 (area average 4.7); Leadership 4 (area average 4.3).
  • Last inspection. Inspected 21 months ago; the median for care at home services in City of Edinburgh is 8 months.
  • Complaints and enforcement. The Care Inspectorate datastore records 1 upheld complaint and no enforcement notices for this service in 2025-26 and 2026-27 to date. 11% of the other care at home services in City of Edinburgh have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since June 2022 (4.4 years); the median for care at home services in City of Edinburgh is 9.5 years.
  • Same provider. Call-In Homecare Ltd also runs 10 other regulated services in Scotland (0 care homes, 10 care at home) across 7 council areas, including Call In Homecare Ltd - Edinburgh North (City of Edinburgh), Call-In Homecare Ltd (Dundee) (Dundee City), Call - In Homecare Glasgow (Glasgow City), Call-In Homecare Inverclyde (Inverclyde).
  • Health board. City of Edinburgh sits in the NHS Lothian area.

Compared with the other 171 care at home services on this site in City of Edinburgh. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

Ask about Call - In Homecare - Edinburgh South

Tell us what is needed. We will reply by email, usually within one working day, with Care Inspectorate-rated services that fit and have space. Free, with no obligation.

What kind of care?

Other services nearby

All services in City of Edinburgh →

Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

Cookie settings