Care home · Dumfries, Scotland

Claremont House

Good or better in every area graded (4/6) Care Inspectorate

Claremont House is a care home in Dumfries, Dumfries & Galloway, run by Dumfries & Galloway Mental Health Association. It is registered for 10 people, with 10 single bedrooms.

Address
9 Newall Terrace, Dumfries, DG1 1LN
Run by
Dumfries & Galloway Mental Health Association
Type of provider
Charity or not-for-profit
Type of care home
Mental Health Problems
Places
10 (10 single rooms)
Main area of care
Mental health problems (other than dementia)
Also cares for
Alcohol related brain injury, Mental health problems (other than dementia),
Council area
Dumfries & Galloway
Registered
April 2002
Last inspection
20 August 2026
Complaints upheld (since April 2025)
1

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How well is care and support planned?4 · Good
How good is our setting?4 · Good
How good is our staff team?4 · Good
How good is our leadership?4 · Good

Grades published 14 September 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Claremont House compared with care homes in Dumfries & Galloway

  • Lowest grade. Its lowest grade is 4 (good). Of the other 30 care homes in Dumfries & Galloway, 3 have a higher lowest grade and 15 have the same. 60% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the Dumfries & Galloway average. Wellbeing 4 (area average 4.3); Care planning 4 (area average 4.2); Setting 4 (area average 3.9); Staff team 4 (area average 4.2); Leadership 4 (area average 4.0).
  • Last inspection. Inspected 3 months ago; the median for care homes in Dumfries & Galloway is 7 months.
  • Size. Registered for 10 people. The median is 32 for care homes in Dumfries & Galloway, and 10% are smaller.
  • Staffing. 10.0 staff reported for 10 places, or 1.00 per place. The median for care homes in Dumfries & Galloway is 0.84. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records 1 upheld complaint and no enforcement notices for this service in 2025-26 and 2026-27 to date. 33% of the other care homes in Dumfries & Galloway have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since April 2002 (24.7 years); the median for care homes in Dumfries & Galloway is 17.9 years.
  • Same provider. Dumfries & Galloway Mental Health Association also runs 2 other regulated services in Scotland (0 care homes, 2 care at home) across 1 council area, including DGMHA East (Dumfries & Galloway), DGMHA West (Dumfries & Galloway).
  • Health board. Dumfries & Galloway sits in the NHS Dumfries and Galloway area.

Compared with the other 30 care homes on this site in Dumfries & Galloway. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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