Care at home service · Dumbarton, Scotland

Cornerstone Baxter View

Adequate or better in every area graded (3/6) Care Inspectorate

Cornerstone Baxter View is a care at home service in Dumbarton, West Dunbartonshire, run by Cornerstone Community Care.

Address
43 Garshake Road, Dumbarton, G82 3AE
Run by
Cornerstone Community Care
Type of provider
Charity or not-for-profit
Council area
West Dunbartonshire
Registered
October 2014
Last inspection
5 March 2025
Complaints upheld (since April 2025)
1

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How well is care and support planned?4 · Good
How good is our staff team?3 · Adequate
How good is our leadership?3 · Adequate

Grades published 16 September 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Cornerstone Baxter View compared with care at home services in West Dunbartonshire

  • Lowest grade. Its lowest grade is 3 (adequate). Of the other 23 care at home services in West Dunbartonshire, 14 have a higher lowest grade and 3 have the same. 61% of them are graded 4 (good) or better in every area, against 85% of all care at home services in Scotland.
  • Grade by theme against the West Dunbartonshire average. Wellbeing 4 (area average 4.7); Care planning 4 (area average 4.3); Staff team 3 (area average 4.4); Leadership 3 (area average 4.2).
  • Last inspection. Inspected 20 months ago; the median for care at home services in West Dunbartonshire is 6 months.
  • Complaints and enforcement. The Care Inspectorate datastore records 1 upheld complaint and no enforcement notices for this service in 2025-26 and 2026-27 to date. 13% of the other care at home services in West Dunbartonshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since October 2014 (12.1 years); the median for care at home services in West Dunbartonshire is 6.0 years.
  • Same provider. Cornerstone Community Care also runs 36 other regulated services in Scotland (10 care homes, 26 care at home) across 12 council areas, including West Dunbartonshire Services 1 (West Dunbartonshire), Cornerstone West Dunbartonshire Community Support (West Dunbartonshire), Bob Cooney Court (Aberdeen City), Cornerstone Stevenson Court (Aberdeen City).
  • Health board. West Dunbartonshire sits in the NHS Greater Glasgow and Clyde area.

Compared with the other 23 care at home services on this site in West Dunbartonshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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