Care at home service · Kilmarnock, Scotland

East Ayrshire Community Supports

Good or better in every area graded (4/6) Care Inspectorate

East Ayrshire Community Supports is a care at home service in Kilmarnock, East Ayrshire, run by East Ayrshire Council.

Address
12 Lister Street, Crosshouse, Kilmarnock, KA2 0BB
Run by
East Ayrshire Council
Type of provider
Council-run
Council area
East Ayrshire
Registered
October 2018
Last inspection
17 December 2025

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?5 · Very good
How good is our staff team?4 · Good
How good is our leadership?4 · Good

Grades published 23 January 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

East Ayrshire Community Supports compared with care at home services in East Ayrshire

  • Lowest grade. Its lowest grade is 4 (good). Of the other 23 care at home services in East Ayrshire, 4 have a higher lowest grade and 14 have the same. 78% of them are graded 4 (good) or better in every area, against 85% of all care at home services in Scotland.
  • Grade by theme against the East Ayrshire average. Wellbeing 5 (area average 4.4); Care planning 5 (area average 4.3); Staff team 4 (area average 4.3); Leadership 4 (area average 4.2).
  • Last inspection. Inspected 11 months ago; the median for care at home services in East Ayrshire is 6 months.
  • Size. Registered for 150 people. The median is 19 for care at home services in East Ayrshire, and 83% are smaller.
  • Staffing. 0.1 staff reported for 150 places, or 0.00 per place. The median for care at home services in East Ayrshire is 0.02. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 0% of the other care at home services in East Ayrshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since October 2018 (8.1 years); the median for care at home services in East Ayrshire is 10.8 years.
  • Same provider. East Ayrshire Council also runs 8 other regulated services in Scotland (1 care home, 7 care at home) across 2 council areas, including Ross Court (East Ayrshire), East Ayrshire Health and Social Care Partnership Care at Home and Housing Support Service (North Locality) (East Ayrshire), East Ayrshire Health & Social Care Partnership Care at Home and Housing Support Service (South Locality) (East Ayrshire), Community Reablement and Support Team North (East Ayrshire).
  • Health board. East Ayrshire sits in the NHS Ayrshire and Arran area.

Compared with the other 23 care at home services on this site in East Ayrshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

Ask about East Ayrshire Community Supports

Tell us what is needed. We will reply by email, usually within one working day, with Care Inspectorate-rated services that fit and have space. Free, with no obligation.

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All services in East Ayrshire →

Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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