Care home · Ayr, Scotland

Forbes House

Good or better in every area graded (4/6) Care Inspectorate

Forbes House is a care home in Ayr, South Ayrshire, run by Heathfield Care and Residential Homes Limited. It is registered for 80 people, with 80 single bedrooms.

Address
10 Forbes Drive, Ayr, KA8 9FG
Run by
Heathfield Care and Residential Homes Limited
Type of provider
Independent (private)
Type of care home
Older People
Places
80 (80 single rooms)
Main area of care
Older people - frailty
Council area
South Ayrshire
Registered
September 2011
Last inspection
8 October 2025
Complaints upheld (since April 2025)
1

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How well is care and support planned?4 · Good
How good is our setting?4 · Good
How good is our staff team?5 · Very good
How good is our leadership?5 · Very good

Grades published 15 October 2025. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Forbes House compared with care homes (older people) in South Ayrshire

  • Lowest grade. Its lowest grade is 4 (good). Of the other 24 care homes (older people) in South Ayrshire, 4 have a higher lowest grade and 16 have the same. 83% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the South Ayrshire average. Wellbeing 4 (area average 4.8); Care planning 4 (area average 4.4); Setting 4 (area average 4.6); Staff team 5 (area average 4.5); Leadership 5 (area average 4.3).
  • Last inspection. Inspected 13 months ago; the median for care homes (older people) in South Ayrshire is 7 months.
  • Size. Registered for 80 people. The median is 43 for care homes (older people) in South Ayrshire, and 92% are smaller.
  • Staffing. 59.0 staff reported for 80 places, or 0.74 per place. The median for care homes (older people) in South Ayrshire is 0.98. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records 1 upheld complaint and no enforcement notices for this service in 2025-26 and 2026-27 to date. 29% of the other care homes (older people) in South Ayrshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since September 2011 (15.2 years); the median for care homes (older people) in South Ayrshire is 15.9 years.
  • Health board. South Ayrshire sits in the NHS Ayrshire and Arran area.

Compared with the other 24 care homes (older people) on this site in South Ayrshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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