Care home · Glasgow, Scotland

Hayfield Residential Services

Good or better in every area graded (4/6) Care Inspectorate

Hayfield Residential Services is a care home in Glasgow, Glasgow City, run by Hayfield Ltd. It is registered for 18 people, with 18 single bedrooms.

Address
250-268 Ballater Street, Glasgow, G5 0YT
Run by
Hayfield Ltd
Type of provider
Charity or not-for-profit
Type of care home
Physical and Sensory Impairment
Places
18 (18 single rooms)
Main area of care
Hearing impairment
Also cares for
Autism spectrum disorders, Hearing impairment, Learning difficulties, Mental health problems (other than dementia), Older people - dementia,
Council area
Glasgow City
Registered
April 2002
Last inspection
12 January 2026

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?5 · Very good
How good is our setting?4 · Good
How good is our staff team?5 · Very good
How good is our leadership?4 · Good

Grades published 19 February 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Hayfield Residential Services compared with care homes in Glasgow City

  • Lowest grade. Its lowest grade is 4 (good). Of the other 89 care homes in Glasgow City, 6 have a higher lowest grade and 59 have the same. 73% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the Glasgow City average. Wellbeing 5 (area average 4.4); Care planning 5 (area average 4.1); Setting 4 (area average 4.3); Staff team 5 (area average 4.3); Leadership 4 (area average 4.1).
  • Last inspection. Inspected 10 months ago; the median for care homes in Glasgow City is 6 months.
  • Size. Registered for 18 people. The median is 48 for care homes in Glasgow City, and 22% are smaller.
  • Staffing. 18.8 staff reported for 18 places, or 1.04 per place. The median for care homes in Glasgow City is 0.90. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 36% of the other care homes in Glasgow City have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since April 2002 (24.7 years); the median for care homes in Glasgow City is 12.3 years.
  • Same provider. Hayfield Ltd also runs 1 other regulated service in Scotland (0 care homes, 1 care at home) across 1 council area, including Hayfield Care at Home Services (Glasgow City).
  • Health board. Glasgow City sits in the NHS Greater Glasgow and Clyde area.

Compared with the other 89 care homes on this site in Glasgow City. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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