Care home · Inverness, Scotland

Highland and Islands Residential Recovery Centre

Good or better in every area graded (4/6) Care Inspectorate

Highland and Islands Residential Recovery Centre is a care home in Inverness, Highland, run by Church of Scotland Trading as Crossreach. It is registered for 6 people, with 6 single bedrooms.

Address
CrossReach, Highland and Islands Residential Recovery Centre, 69 Old Perth Road, Inverness, IV2 3JH
Run by
Church of Scotland Trading as Crossreach
Type of provider
Charity or not-for-profit
Type of care home
Alcohol and Drugs Rehabilitation
Places
6 (6 single rooms)
Main area of care
Alcohol dependency
Also cares for
Alcohol dependency, Drug dependency,
Council area
Highland
Registered
January 2025
Last inspection
16 January 2026

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How well is care and support planned?4 · Good
How good is our setting?5 · Very good
How good is our staff team?4 · Good
How good is our leadership?4 · Good

Grades published 19 February 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Highland and Islands Residential Recovery Centre compared with care homes in Highland

  • Lowest grade. Its lowest grade is 4 (good). Of the other 62 care homes in Highland, 10 have a higher lowest grade and 41 have the same. 82% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the Highland average. Wellbeing 4 (area average 4.5); Care planning 4 (area average 4.2); Setting 5 (area average 4.2); Staff team 4 (area average 4.4); Leadership 4 (area average 4.1).
  • Last inspection. Inspected 10 months ago; the median for care homes in Highland is 7 months.
  • Size. Registered for 6 people. The median is 26 for care homes in Highland, and 3% are smaller.
  • Staffing. 7.4 staff reported for 6 places, or 1.23 per place. The median for care homes in Highland is 0.93. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 24% of the other care homes in Highland have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since January 2025 (22 months); the median for care homes in Highland is 14.9 years.
  • Same provider. Church of Scotland Trading as Crossreach also runs 29 other regulated services in Scotland (20 care homes, 9 care at home) across 14 council areas, including Cameron House (Care Home) (Highland), Whinnieknowe (Care Home) (Highland), Oversteps (Care Home) (Highland), Beechwood House (Highland).
  • Health board. Highland sits in the NHS Highland area.

Compared with the other 62 care homes on this site in Highland. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

Ask about Highland and Islands Residential Recovery Centre

Tell us what is needed. We will reply by email, usually within one working day, with Care Inspectorate-rated services that fit and have space. Free, with no obligation.

What kind of care?

Other care homes nearby

All care homes in Highland →

Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

Cookie settings