Care at home service · Glasgow, Scotland

Key Community Supports - Glasgow East

Very good or better in every area graded (5/6) Care Inspectorate

Key Community Supports - Glasgow East is a care at home service in Glasgow, Glasgow City, run by Key Housing Association Ltd.

Address
100 Kerr Street, Bridgeton, Glasgow, G40 2QP
Run by
Key Housing Association Ltd
Type of provider
Charity or not-for-profit
Council area
Glasgow City
Registered
May 2014
Last inspection
6 October 2025

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?5 · Very good
How good is our staff team?5 · Very good
How good is our leadership?5 · Very good

Grades published 24 November 2025. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Key Community Supports - Glasgow East compared with care at home services in Glasgow City

  • Lowest grade. Its lowest grade is 5 (very good). Of the other 148 care at home services in Glasgow City, 1 has a higher lowest grade and 28 have the same. 76% of them are graded 4 (good) or better in every area, against 85% of all care at home services in Scotland.
  • Grade by theme against the Glasgow City average. Wellbeing 5 (area average 4.8); Care planning 5 (area average 4.5); Staff team 5 (area average 4.6); Leadership 5 (area average 4.4).
  • Last inspection. Inspected 13 months ago; the median for care at home services in Glasgow City is 8 months.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 5% of the other care at home services in Glasgow City have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since May 2014 (12.5 years); the median for care at home services in Glasgow City is 9.8 years.
  • Same provider. Key Housing Association Ltd also runs 11 other regulated services in Scotland (0 care homes, 11 care at home) across 5 council areas, including Key Community Supports - Glasgow West (Glasgow City), Key - Dunbartonshire (Glasgow City), Key - Ayrshire and South Lanarkshire (Glasgow City), Key Community Supports - Clyde Coast (Glasgow City).
  • Health board. Glasgow City sits in the NHS Greater Glasgow and Clyde area.

Compared with the other 148 care at home services on this site in Glasgow City. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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