Care home · Kilmarnock, Scotland

Newhouse

Good or better in every area graded (4/6) Care Inspectorate

Newhouse is a care home in Kilmarnock, East Ayrshire, run by Parkcare Homes No.2 Ltd. It is registered for 23 people, with 23 single bedrooms.

Address
57-59 Galston Road, Hurlford, Kilmarnock, KA1 5JB
Run by
Parkcare Homes No.2 Ltd
Type of provider
Independent (private)
Type of care home
Learning Disabilities
Places
23 (23 single rooms)
Main area of care
Learning difficulties
Also cares for
Alcohol related brain injury, Learning difficulties,
Council area
East Ayrshire
Registered
April 2002
Last inspection
7 August 2026

Care Inspectorate grades

How well do we support people's wellbeing?4 · Good
How well is care and support planned?5 · Very good
How good is our setting?4 · Good
How good is our staff team?5 · Very good
How good is our leadership?5 · Very good

Grades published 18 August 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

Newhouse compared with care homes in East Ayrshire

  • Lowest grade. Its lowest grade is 4 (good). Of the other 22 care homes in East Ayrshire, 3 have a higher lowest grade and 13 have the same. 73% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the East Ayrshire average. Wellbeing 4 (area average 4.2); Care planning 5 (area average 4.2); Setting 4 (area average 4.1); Staff team 5 (area average 4.2); Leadership 5 (area average 4.1).
  • Last inspection. Inspected 3 months ago; the median for care homes in East Ayrshire is 7 months.
  • Size. Registered for 23 people. The median is 42 for care homes in East Ayrshire, and 36% are smaller.
  • Staffing. 36.0 staff reported for 23 places, or 1.57 per place. The median for care homes in East Ayrshire is 0.92. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 36% of the other care homes in East Ayrshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since April 2002 (24.7 years); the median for care homes in East Ayrshire is 15.4 years.
  • Same provider. Parkcare Homes No.2 Ltd also runs 3 other regulated services in Scotland (3 care homes, 0 care at home) across 3 council areas, including Kirklea (East Ayrshire), Dunvegan - Stenhousemuir (Falkirk), Millburn Homes (South Lanarkshire).
  • Health board. East Ayrshire sits in the NHS Ayrshire and Arran area.

Compared with the other 22 care homes on this site in East Ayrshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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