Care home · Kilmarnock, Scotland

The Courtyard

Very good or better in every area graded (5/6) Care Inspectorate

The Courtyard is a care home in Kilmarnock, South Ayrshire, run by Hansel Alliance. It is registered for 11 people, with 11 single bedrooms.

Address
Hansel Alliance, Hansel Village, Broad Meadows, Symington, Kilmarnock, KA1 5PU
Run by
Hansel Alliance
Type of provider
Charity or not-for-profit
Type of care home
Learning Disabilities
Places
11 (11 single rooms)
Main area of care
Learning difficulties
Also cares for
Autism spectrum disorders, Hearing impairment, Learning difficulties, Physical disability or illness, Visual impairment
Council area
South Ayrshire
Registered
April 2002
Last inspection
27 August 2026

Care Inspectorate grades

How well do we support people's wellbeing?5 · Very good
How well is care and support planned?5 · Very good
How good is our setting?5 · Very good
How good is our staff team?5 · Very good
How good is our leadership?5 · Very good

Grades published 2 September 2026. Scale: 6 excellent, 5 very good, 4 good, 3 adequate, 2 weak, 1 unsatisfactory.

Read the inspection reports on the Care Inspectorate website →

The Courtyard compared with care homes in South Ayrshire

  • Lowest grade. Its lowest grade is 5 (very good). Of the other 32 care homes in South Ayrshire, 0 have a higher lowest grade and 4 have the same. 84% of them are graded 4 (good) or better in every area, against 77% of all care homes in Scotland.
  • Grade by theme against the South Ayrshire average. Wellbeing 5 (area average 4.7); Care planning 5 (area average 4.4); Setting 5 (area average 4.5); Staff team 5 (area average 4.5); Leadership 5 (area average 4.3).
  • Last inspection. Inspected 3 months ago; the median for care homes in South Ayrshire is 7 months.
  • Size. Registered for 11 people. The median is 33 for care homes in South Ayrshire, and 9% are smaller.
  • Staffing. 40.4 staff reported for 11 places, or 3.67 per place. The median for care homes in South Ayrshire is 1.00. Reported staff numbers are a rough guide, not a safe-staffing measure, so ask the service how it staffs each shift.
  • Complaints and enforcement. The Care Inspectorate datastore records no upheld complaints and no enforcement notices for this service in 2025-26 and 2026-27 to date. 25% of the other care homes in South Ayrshire have at least one upheld complaint in the same period.
  • Registered. On the regulator's register since April 2002 (24.7 years); the median for care homes in South Ayrshire is 18.6 years.
  • Same provider. Hansel Alliance also runs 6 other regulated services in Scotland (4 care homes, 2 care at home) across 2 council areas, including Shawburn (South Ayrshire), Hansel Cabin Respite Service (South Ayrshire), Crail / Wilson Houses Small Group Living Services (South Ayrshire), Hansel Supported Living Services (South Ayrshire).
  • Health board. South Ayrshire sits in the NHS Ayrshire and Arran area.

Compared with the other 32 care homes on this site in South Ayrshire. Source: Care Inspectorate datastore. Grades describe the last inspection, not the service today.

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Paying for care in Scotland (2026/27)

  • Free personal care for adults assessed as needing it, at any age: in a care home the council pays £260.30 a week towards personal care, plus £117.10 a week for nursing care if needed.
  • Care home fees are means-tested: savings above £36,750 mean you pay the rest of the fee yourself; below £22,750 savings are ignored, and £1 a week is counted for every £250 in between.
  • Personal care at home (help with washing, dressing, eating) is free once the council assesses the need; other help at home may be charged.

Paying for care in Scotland: full guide → · Care Inspectorate grades explained → · How long will savings last? →

Service details and grades from the Care Inspectorate datastore, checked November 2026, used under the Open Government Licence v3.0. The Care Panel is an independent directory and does not provide care.

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