Home care agency · Hounslow

London Borough of Hounslow Home Care

Rated Good by CQC Rating published 18 November 2022 Rating 3 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A young man in a wheelchair with a friend by the sea Illustrative photo, not of London Borough of Hounslow Home Care
Address
Heart of Hounslow Centre for Health, 92 Bath Road, Room 3E, Third Floor, Hounslow, TW3 3EL
Run by
London Borough of Hounslow (3 services)
Type of provider
Council-run
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
September 2015 (11 years)
Registered manager
Carole Oluyemisi Ore
Last CQC check
18 Nov 2022
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate

Regulated activities on its registration: Personal care

Full report at cqc.org.uk · CQC location ID 1-2200669237

Introducing London Borough of Hounslow Home Care

London Borough of Hounslow Home Care in Hounslow is registered with the Care Quality Commission as a home care agency, run by London Borough of Hounslow. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (November 2022). It is one of 74 CQC-registered home care agencies that are based in the borough of Hounslow; 48 of those are rated Good or Outstanding.

Each area CQC checks

  • SafeGood46 of 52 in Hounslow
  • EffectiveGood49 of 52 in Hounslow
  • CaringGood51 of 52 in Hounslow
  • ResponsiveGood48 of 52 in Hounslow
  • Well-ledGood44 of 52 in Hounslow

Ratings from CQC's most recent report, published 18 November 2022. Under each rating: how many agencies in Hounslow share it.

What inspectors found

  • They were pleased with the support they had received to recover and regain independence.
  • They felt well supported and had the training and information they needed to care for people safely.
  • Risks to people's safety were assessed, monitored and planned for.
  • The staff worked closely with a team of therapists who were part of the recovery team.

Inspected 8 November 2022; report published 18 November 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.

How its rating has changed

  1. Sep 2017 Good
  2. Apr 2020 Requires improvement
  3. Nov 2022 Good
  4. Today Rating 3 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Reports on the CQC website

Finding it

Ward
Hounslow West
Parliamentary constituency
Feltham and Heston
NHS area (integrated care board)
NHS West and North London Integrated Care Board
Setting
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in TW3 (14)

View on OpenStreetMap · Get directions · Map data: OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

The company behind London Borough of Hounslow Home Care

London Borough of Hounslow runs 3 CQC-registered services; 2 of the 3 with a rating are Good or Outstanding (67%), against 85% for the same mix of services across England.

All 3 are in Hounslow, so it is a local operator rather than a national chain.

Registered specialisms

Registration details from CQC.

How long it has been running

Registered in September 2015, it has 11 years on the CQC register.

CQC has published 3 overall ratings for it (2017–2022), starting at Good; it has gone up 1 and down 1 time, and is now Good.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

3 reports have been published for this location, most recently on 18 November 2022.

What it may cost

We estimate visits from London Borough of Hounslow Home Care at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

Hounslow Council can help with costs for people with savings under £23,250, starting with a free assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Citywide Care Agency Ltd, under 0.5 miles away.

19 of the 21 nearest rated agencies have a more recent rating than this one.

It sits in Hounslow West ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

The ratings in context

All five areas CQC looks at are rated Good for London Borough of Hounslow Home Care: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 43 of the 51 other agencies in Hounslow that CQC has rated.

Family reviews

No family has reviewed London Borough of Hounslow Home Care on The Care Panel so far.

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London Borough of Hounslow Home Care against its area

  • Rated Good. Across Hounslow, 94% of the 51 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (November 2022) is more recent than 16% of agency ratings in Hounslow.
  • Registered with CQC in 2015: it has been registered longer than 89% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Hounslow lists 6.

Compared with every CQC-registered home care agency in Hounslow. Source: CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Newer ratings near Hounslow

London Borough of Hounslow Home Care: common questions

Can London Borough of Hounslow Home Care care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
How recent is London Borough of Hounslow Home Care's CQC rating?
18 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
Where is London Borough of Hounslow Home Care?
The agency's base is Heart of Hounslow Centre for Health, 92 Bath Road, Room 3E, Third Floor, Hounslow, TW3 3EL. Confirm that its carers travel to your area.
Is London Borough of Hounslow Home Care registered with CQC?
It is. The CQC register records London Borough of Hounslow Home Care as a home care agency, location ID 1-2200669237 and was rated Good overall in November 2022.
How much does care from London Borough of Hounslow Home Care cost?
London Borough of Hounslow Home Care's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
Is London Borough of Hounslow Home Care rated well for safety?
CQC rates five key questions. For London Borough of Hounslow Home Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What kind of care can London Borough of Hounslow Home Care offer?
London Borough of Hounslow Home Care is registered for homecare agencies. Ask which of these it provides at the moment.
Who runs London Borough of Hounslow Home Care?
CQC lists London Borough of Hounslow as the provider responsible for London Borough of Hounslow Home Care.

Home care in nearby towns

In Hounslow

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London Borough of Hounslow Home Care: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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